Successful claim against dental practice after negligent treatment

10 Nov 2022 | Elline Demetriou
Modern dental office interior

Table of Contents

Osbornes Law have reached another successful outcome for a client, who pursued a claim against dental practitioners due to medical negligence.

Our client needed to have two teeth extracted and consented to the extraction which was attempted by a dentist. However, the first tooth being extracted broke off and our client had to be referred to a dental surgeon for the extraction of that tooth in her lower left jaw. She attended the referral appointment and to her knowledge, the remainder of her tooth was extracted under local anaesthetic.

Our client returned to her dental practice for a follow up under the impression that the extraction had now been completed. She had a bridge fitted at the site of the lower left extracted tooth, 9 months after the tooth had allegedly been extracted. She was not given an x-ray prior to the bridge being fitted.

Around two months later our client experienced a painful sensation in her gums which developed into a prolonged, constant throbbing pain in her jaw. She slowly began to withdraw from social life due to the pain and after a few months, was in so much pain that she resigned from her job. Her symptoms continued to deteriorate and she suffered from inflamed gums, blocked ears, throbbing and shooting pains. Her condition worsened such that she was unable to sleep which had a significant impact on her mental health.

Our client sought dental treatment from an alternative dental practice who confirmed that she had a retained root in her lower left quadrant and that the previous dentist had fitted a bridge over that root. She was shocked to learn this and frustrated that all of the pain and treatment she endured could have been avoided had her dentists taken greater care.

The allegations against the dentists were:

  1. Failure to properly extract the tooth at the lower left quadrant
  2. Failure to perform an X-Ray in order to confirm the full and proper extraction of the root prior to fitting the bridge;
  3. Fitting a bridge over the retained root

Despite the dentists’ insurers initially denying liability,  after months of hard fought correspondence, a settlement was reached with the Defendants. Our client is relieved that the litigation is over and pleased that she persisted until she achieved a fair and successful outcome. She was represented by Elline Demetriou, who is a solicitor in our clinical negligence department.

How Osbornes Law can help

Our medical negligence department is ranked as a leading team in London by Chambers UK and The Legal 500. We are also approved solicitors of Action against Medical Accidents (AvMA). This means we have demonstrated our specialist legal expertise and experience in running clinical negligence claims for patients. To speak with Elline regarding a  possible dental negligence or other medical negligence case, please complete the online enquiry form below.

Share this article

Contact

Contact Elline today

For a free initial conversation call 0207 485 8811

Email us Send us an email and we’ll get back to you






    • Osbornes has a skilled team of solicitors advising clients on a wide range of clinical negligence matters.

      Legal 500 2024

    • Hard working, approachable, good knowledge of clinical negligence and clients’ specific conditions

      Legal 500 2024

    • A joy to work with and always 100% client focused at all times.

      Legal 500 2024

    • The clinical negligence team at Osbornes is much lauded for its ability to ‘represent the diverse range of London-based clients

      Legal 500 2024

    • Stephanie has developed a particularly strong reputation for her handling of birth injury claims, as well as cases concerning surgical negligence and delays in surgery.

      Chambers UK

    • "An excellent firm which achieves fantastic outcomes for clients."

      Legal 500 2021

    • "Stephanie Prior takes on complex cases and gets excellent results. She has a background in medicine which serves her clients well and is a realistic but tough litigator."

      Legal 500 2021

    • "Stephanie Prior is hugely dedicated, adored by her clients, tenacious, efficient and extremely knowledgeable."

      Legal 500 2021

    • "Stephanie Prior is very good with troubled clients and is easily able to make them feel at ease."

      Legal 500 2021

    • "Stephanie shows sensitivity and deals with things in an understanding way."

      Chambers UK 2021

    • Osbornes provides a very intimate and personal client service which is increasingly rare in this sector.

      Legal 500 2020 - Clinical Negligence

    • The lawyers in the team are highly experienced and will drive cases very hard on behalf of their clients.

      Legal 500 2020 - Clinical Negligence

    • "Stephanie Prior has a realistic attitude to the complexities of the cases. She wins the trust of her clients and goes the extra mile to ensure they get the best outcomes."

      Legal 500 2020 - Stephanie Prior

    • "Stephanie Prior... manages a varied caseload, including obstetric claims, child and adult brain injury cases and fatal and non-fatal spinal cord injury cases."

      Chambers UK

    • "Stephanie is experienced, knowledgeable of all aspects of clinical negligence work, and strategic in running cases."

      Chambers UK

    • "The team were extremely professional in putting my needs first. There was a joined-up approach to catering for the client, and all lawyers involved were briefed and constructive."

      Chambers UK

    • Stephanie Prior is always very professional and kind. Highly recommended.

      Medical Negligence Client

    • Quite simply excellent, with a highly competent and well-rounded team. They understand complex medical litigation and have been our lifesavers, and we will always owe them our immense gratitude.

      Medical Negligence Client

    Related InsightsVIEW ALL

    1. 5.1.2024

      Delayed Pre-Eclampsia Diagnosis Resulting in Tragic Baby Loss

      Introduction to the Case Nick Leahy, Associate in our Clinical Negligence department, has recently settled a birth injury claim against...

      Read more
    2. 23.11.2023

      Claim against Bradford Teaching Hospitals NHS Foundation Trust

      Osbornes acted for a Claimant, C, in her birth negligence claim against Bradford Teaching Hospitals NHS Foundation Trust for negligent...

      Read more
    3. Cancer treatment in a modern medical private clinic
      21.9.2023

      Large Compensation for Delayed Laryngeal Cancer Diagnosis

      Actress receives financial award after life-changing missed cancer diagnosis. Jodi Newton acted for a client who was belatedly diagnosed with...

      Read more
    4. Fatal Medical Negligence Claim
      21.9.2023

      Delayed cervical cancer diagnosis claim

      Jodi Newton acted for a woman who died following a delayed cervical cancer diagnosis. The deceased could have been diagnosed...

      Read more
    5. hospital
      19.9.2023

      Appendicitis Compensation Claim

      Failure to diagnose appendicitis case settles for 5-figure sum Stephanie Prior was instructed in a claim against Bedfordshire Hospitals NHS...

      Read more
    6. model of a spine
      19.9.2023

      Spinal Fracture Case Settles for 6-figure Sum

      Spinal Fractures following cessation of Denosumab injection Stephanie Prior was instructed in a spinal injury claim against Mid and South...

      Read more
    7. Beautician hold syringe for young female client
      13.9.2023

      Delayed skin cancer diagnosis

      We are pleased to have successfully settled a client’s claim for a delayed cancer diagnosis – Basal Cell Carcinoma (“BCC”)....

      Read more
    8. Fatal Medical Negligence Claim
      1.8.2023

      Compensation Claim for Fatal Bowel Injury

      Jodi Newton, a Partner in the Clinical Negligence Department at Osbornes Law, has recently settled a long running case against...

      Read more
    9. hospital
      19.6.2023

      Prison Healthcare Negligence

      Nicholas Leahy, a solicitor in the Clinical Negligence Department at Osbornes Law, has  recently successfully settled a long running case...

      Read more
    10. Confidential file
      11.4.2023

      Osbornes Instructed After Local Authority Data Breach

      Osbornes Law has recently negotiated a settlement on behalf of two clients who had their personal information inadvertently released to...

      Read more
    11. baby hand in mothers hand
      7.3.2023

      5-figure settlement for infusion leak to mother

      Elline Demetriou has reached another successful outcome for a Claimant, who pursued a post C-section birth injury to mother claim...

      Read more
    12. water
      9.2.2023

      Perineal Tear case settles for 6-figure sum

      Stephanie Prior recently settled a claim relating to a woman who delivered her baby after a traumatic labour. Her son...

      Read more
    13. dentist
      23.1.2023

      Court avoided after settlement agreed in dental negligence...

      The Medical Negligence team have recently negotiated the settlement of a complex dental negligence case. Our client experienced a number...

      Read more
    14. Doctor With Stethoscope And Files
      13.1.2023

      Delayed diagnosis of appendiceal cancer

      The medical negligence team at Osbornes Law has recently settled a case involving a patient who passed away following a...

      Read more
    15. hands of surgeon
      14.12.2022

      Successful settlement for negligent care during kidney transplant...

      Claimant v Royal Free London NHS Trust Osbornes have reached a settlement agreement on behalf of a Claimant who brought...

      Read more
    16. Modern dental office interior
      10.11.2022

      Successful claim against dental practice after negligent treatment

      Osbornes Law have reached another successful outcome for a client, who pursued a claim against dental practitioners due to medical...

      Read more
    17. pregnant lady making a heart shape
      2.10.2022

      Tragic Case Involving a Home Water Birth

      Introduction to the case Nicholas Leahy is acting for a young woman who had a water birth at home and...

      Read more
    18. child with blue paint on hands
      2.9.2022

      Mother & Baby Suffer Life-changing Injuries

      Claim after mother and baby suffered life-changing injuries during birth Jodi is acting for both mother and baby in a...

      Read more
    19. Medical doctor in empty hospital corridor
      1.8.2022

      Bereavement Following Treatment at Basildon Maternity Unit

      Stephanie Prior’s case relating to the death of Gabriela Pintilie has been settled and approved by the High Court....

      Read more
    20. Doctor
      6.7.2022

      GP Negligence claim leading to fatality successfully settled

      Osbornes acted for a Claimant who brought proceedings on behalf of the estate of her late son, X, relating to...

      Read more
    21. 23.5.2022

      Successful Claim Against King’s College Hospitals

      The birth injury lawyers at Osbornes Law have recently negotiated the settlement of a case in which our client sustained...

      Read more
    22. Female surgeon wearing surgical mask
      14.4.2022

      Severe abdominal pain prolonged due to failed surgery

      Jodi Newton was instructed in a claim against London North West University Healthcare NHS Trust where our client suffered serious...

      Read more
    23. Anatomy of Shoulder
      23.3.2022

      Nerve injury following bowel surgery

      Stephanie Prior was instructed in a claim against Luton & Dunstable University Hospital where our client sustained an injury to...

      Read more
    24. Pregnant Woman and Gynecologist Doctor at Hospit
      2.2.2022

      Lifelong Consequences for Newborn Baby

      Osbornes Law specialises in assisting families who have experienced birth injuries. We have represented families who have faced the loss...

      Read more

    VIEW ALL