Holiday Accident Claims

Specialising in Package Holiday Claims

If you have been involved in a holiday accident abroad or suffered from ill health you may be entitled to make a holiday sickness compensation claim against the tour operator who organised your package holiday. Osbornes Law specialise in holiday accident claims. Read on to find out how we can help.

  • “A fantastic outfit for serious injury work.”

     

  • “Osbornes Law have captured the magic of keeping the customer service levels of a smaller firm whilst having all the expertise and power of the biggest firms.”

Holiday Injury Claims in the UK

If your holiday injury occurred whilst on holiday in the UK, it will be dealt with in the same way as any other claim for compensation.

Package holiday Injury Claims

If you have been involved in a holiday accident abroad or suffered from ill health you may be entitled to make a holiday sickness compensation claim against the tour operator who organised your package holiday.

Your tour operator may be liable to pay you compensation if your injury or illness occurred as a result of something going wrong with part of the package holiday.

A typical package holiday will consist of:

  • The flights to and from your holiday destination.
  • Transfers to and from the airport and your accommodation.
  • The accommodation for the duration of your holiday.

If you suffer an injury or ill health at any of the above points you may be liable to make holiday compensation claims.

The following is an example of recent cases we have brought under the package tour regulations:

The claimant booked a flight and hotel in Cyprus. Due to a faulty air conditioning system, she suffered Legionella pneumophila and was hospitalised and repatriated. The tour operator has agreed to compensate her for the hotel’s alleged negligence.

Speak to a Personal Injury Lawyer Today

For a free initial conversation call 020 7485 8811

Email us Send us an email and we’ll get back to you






    Holiday Compensation Claims in other countries 

    If you suffered an injury abroad whilst not on a package holiday, or if the injury had nothing to do with your tour operator you still may be entitled to make a compensation claim.

    For example, you may be an independent traveller or on a business trip when you are injured or become ill.

    You may suffer an injury or illness for reasons which have nothing to do with your package holiday.

    In these circumstances, you may need to pursue your claim against whoever was at fault in the country in which you were injured or became ill.

    This is a more complicated process than when claiming against a tour operator, however, it is still possible and something we should be able to help you with.

    Accidents on board a plane or boat

    If you are injured whilst travelling abroad by plane or boat you may be able to make a compensation claim.

    Your right to claim damages is determined by either the Montreal or Athens Conventions. These are international laws on air and sea travel respectively.

    The Conventions however are not straight forward and we would advise you to seek legal representation when pursuing such claims.

    The Montreal Convention can apply even when the accident does not occur in flight nor indeed on board the aircraft but in the course of embarking or disembarking.

    There is also a strict two-year time limit in which to bring claims under the Montreal and Athens Conventions.

    • "A small but high-powered team, dealing with cases of significant value and complexity."

      Legal 500 2021

    • "An excellent firm which achieves fantastic outcomes for clients."

      Legal 500 2021

    • "Osbornes Law have captured the magic of keeping the customer service levels of a smaller firm whilst having all the expertise and power of the biggest firms."

    • "A superb boutique catastrophic injury firm."

      Legal 500 2021

    • "Really good at dealing with people who have suffered a serious injury."

      Chambers UK 2021

    • "Affable and charming with very good client-handling skills."

      Chambers UK 2021

    • "superb firm with consummate professionals and a human touch."

      Chambers UK 2021

    • Osbornes now has a team of highly experienced personal injury lawyers; particularly strong on high-value quantum cases, workplace accidents and claims involving foreign workers injured in the UK.

      Legal 500 2020 - Personal Injury

    • The team provides fantastic strength-in-depth for personal injury claims. It is also particularly well placed to service clients from Eastern Europe with specialist native language speakers. From the smallest case to a multimillion-pound spinal injury case, Osbornes has the right staff to manage every claim.

      Legal 500 2020 - Personal Injury

    • Ben Posford remains pre-eminent in his field with expert understanding of litigating cases of the upmost severity. His experience builds on Stuart Kightley’s running of the firm with recent partner additions of Rob Aylott making a fantastic addition.

      Legal 500 2020 - Personal Injury

    • A firm going from strength-to strength-which retains its client care whilst being able to offer a full personal injury service.

      Legal 500 2020 - Personal Injury

    • Beneath Ben Posford’s calm and reassuring presence, which clients love, lies a formidable tactical and legal brain. His experience tells and he gets it right at every stage of the process from arranging the best possible rehabilitation, to ensuring, so far as possible, a polite relationship with those acting for the defendant in order to ensure best and early resolution of the claim.

      Legal 500

    • "Clients say he is very impressive, in terms of both his experience and his management of the personal injury team."

      Chambers UK

    • "They have an expanding profile in personal injury and clinical negligence and offer a superb, broad service in accidents abroad, enabled by their recruitment of bilingual legal executives who can guide non-English speakers through complex litigation."

      Chambers & Partners Directory 2020, Personal Injury

    • "Solid personal injury practice well equipped to advise on high-value and high-profile claims arising from fatalities and severe head and spinal injuries."

      Chambers UK

    • "Offers specialist expertise in cycling-related injury claims."

      Chambers UK

    • "Offers specialist expertise in cauda equina syndrome cases."

      Chambers UK

    • "An exceptional outfit. They take on difficult cases, fight hard and win."

      Chambers UK

    • "Stuart Kightley is an incredibly empathetic solicitor who is very knowledgeable about traumatic brain injury."

      Chambers UK

    • "They are an outstanding firm to work with. They are consistently impressive in their work."

      Chambers UK

    • "Osbornes has a growing influence and impressive work load and is gaining a reputation for handling complex catastrophic work."

      The Legal 500

    • "Osbornes often handles claims valued at over £1m, particularly relating to severe brain and spinal cord injuries and niche areas such as cauda equina syndrome and cycling accidents."

      The Legal 500

    • "The hard-working, thorough and committed Robert Aylott, who brings significant heavyweight personal injury experience."

      Legal 500 2019

    • "Key team members include the energetic and personable Stuart Kightley who is head of the personal injury department."

      The Legal 500

    • "Catastrophic injury cases head Ben Posford is an excellent practical litigator who offers exceptional service."

      The Legal 500

    • Thank you for the hard work and patience and for being so patient with my constant questions.

      Personal Injury Client

    • "I have found Osbornes to be thorough, clear and understanding from the initial call. They do exactly what they say they will and with passion! I would recommend them to anyone".

      Client Review

    • Very good efficient service. Would not hesitate to use again.

      Personal Injury Client

    • I will use Osbornes for any future needs.

      Personal Injury Client

    • I don't think I could have asked for anything more. One of the best dealings I've had with the legal profession.

      Personal Injury Client

    • Sam was excellent and very professional in dealing with our claim.

      Personal Injury Client

    • Head of the personal injury department, Stuart Kightley is a first-rate practitioner, wholly focused on getting his client the best outcome in a pragmatic, sensible and consensual manner.

      Chambers UK

    • As a real specialist in spinal cord injuries, Ben Posford is always looking at new angles on how to maximise his cases.

      Chambers UK

    • Ben Posford is one of the best catastrophic injury lawyers around.

      Chambers UK

    • They provide exceptional service, great knowledge and understanding of the law, excellent client care and tactical nous

      Chambers UK

    • Stuart Kightley is praised for his expertise in catastrophic and fatal claims. Clients say he is very impressive, in terms of both his experience and his management of the personal injury team.

      Chambers UK

    • My claim was dealt with efficiently and professionally. Communication was excellent, and timely. Shrewd and sound advice was provided at every stage of the claim from beginning through to completion. On the basis of my personal experience I would strongly recommend Osbornes.

      Personal Injury Department Client

    • I just wish to thank you for your hard work and successful outcome. I am pleased with the result and would recommend you and your firm to anyone in the future.

      Personal injury department client

    • Ben Posford … is ‘tactically astute’ and ‘one of the best personal injury solicitors around’.

      Legal 500

    • Ben Posford ‘knows how to maximise the value of the claim for his clients’.

      Legal 500

    Client StoriesVIEW ALL

    1. 23.6.2021Osbornes Helps Client Following Accident at...

      Mr C a young Romanian national, came to this country for work in 2015. He soon found work as a cleaner...

      Read more
    2. Serious Orthopaedic Injury Settlement

      Our client was a 25-year-old Spanish resident who was travelling in his works’ van when the van was hit by...

      Read more
    3. 18.5.2021Construction Site Accident at Work

      Our client suffered numerous fractures to their left leg requiring surgery. He was working in a room on a construction...

      Read more
    4. 18.5.2021Accident on a residential property site

      Our client worked as a carpenter/bricklayer on a building site at a residential property in North London. He was...

      Read more
    5. cycling in london

      18.5.2021Severe Brain Injury Caused By Cycling...

      Our client was a successful businessman when is was knocked to the ground. He suffered various fractures and internal injuries....

      Read more
    6. 18.5.2021Cyclist Receives £6,000 For Neck And Back...

      Our client hit his bicycle brakes as he approached queuing traffic. As he was doing this he was passing a...

      Read more

    VIEW ALL

    Personal Injury Accreditations

    Speak to a Personal Injury Lawyer Today

    For a free initial conversation call 020 7485 8811

    Email us Send us an email and we’ll get back to you






      Insights From our Personal Injury Lawyers VIEW ALL

      1. 4.8.2021Croydon tram crash victims’ families submit...

        Osbornes Law, who represent five Croydon tram crash victims’ families, today wrote to the Attorney General asking him to apply...

        Read more
      2. 2.8.2021London Tube Sign Causes Head Injury

        Serious brain injury claim after falling London tube sign knocks pedestrian unconscious. An airline pilot ‘miraculously’ survived after a 20kg...

        Read more
      3. 22.7.2021Croydon Tram Crash Inquest Concludes

        Families of Croydon tram crash victims disappointed by Inquest conclusion The families of victims killed in the Croydon tram crash...

        Read more
      4. 2.11.2020Highway Code changes just the start...

        Changes to the Highway Code do not go far enough to change driver behaviour and protect cyclists and pedestrians, leading ...

        Read more
      5. 16.10.2020Inquest into Croydon tram crash adjourned...

        The Senior Coroner for South London, Sarah Ormond-Walsh has adjourned the Croydon Tram Inquests, which were due to start on...

        Read more
      6. zebra crossing

        8.10.2020Pedestrian hit by car on zebra...

        Blanca Diego, Solicitor in the Osbornes Personal Injury Department, recently settled a claim for a Spanish client who sustained injuries...

        Read more

      VIEW ALL