AB v Central London Community Healthcare NHS Trust

Stephanie Prior
flowers in a field

Contact

Table of Contents

Background

Our client, AB, had been using the Nexplanon contraceptive device for 6 years. She had a Nexplanon device inserted into her left upper arm by her GP in August 2012 which she then had removed and had a new one inserted into the same arm in August 2015. She was scheduled to have this procedure done again in 2018 and as she had moved house during this period, her new GP advised her to contact Herts & Essex Family Planning Clinic (which was managed by the Defendant, Central London Community Healthcare NHS Trust).

Procedure and Subsequent Events

AB subsequently booked and attended the appointment at Herts & Essex Hospital, in the family planning clinic, on the 16 August 2018, where she had her existing Nexplanon device removed from her left arm and had a new one inserted into the same arm. The doctor who inserted the device told our client that it had been inserted quite deep. She was given a card which stated that the device had been inserted and the date on which it needed to be removed.

When she removed the dressing at a later date, there were only a few spots of dried blood, and, unlike her previous two insertions, she could not feel the implant. However, she was reassured as her doctor had told her that it had been inserted deeper than the previous two implants, which is why she could not feel it. After the insertion, she did not have a menstrual cycle. However this had happened after both of her previous insertions, so this was not a concern. She began to gain weight, but she put this down to her lifestyle.

Discovery of Pregnancy

In February 2019, our client decided to take a pregnancy test as she felt bloated and tired. She believed it to be unlikely that she was pregnant due to the Nexplanon, however she wanted to be certain. When the test came back positive, she telephoned the family planning clinic who were unable to help her, and they directed her to the British Pregnancy Advisory Service (BPAS). She had an appointment with BPAS on 19 February 2019 and was told that she was 22 weeks and 3 days pregnant. She had no choice and was forced to continue with the pregnancy. Her son was born healthy in June 2019.

Medical Investigations

Following the birth of her son, our client’s GP referred her to Princess Alexandra Hospital for an x-ray. She received the results in July 2019 which showed that there was no implant in her arm. It is unlikely that the implant migrated as she had a BMI of 24.3 (not thin or obese) which means that a correctly placed implant would not migrate or push itself out without being detected by the patient. In February 2020, a chest x-ray did not show the Nexplanon to have migrated. This indicates that the implant was either never inserted (despite the process of insertion being carried out) or was inserted incorrectly.

Claim for Wrongful Birth

Our client instructed Stephanie Prior (Partner) and Nicholas Leahy (Associate), to pursue a claim against Central London Community NHS Trust for wrongful birth.

Our client suffered unnecessary pain and suffering as a result of falling pregnant and then delivering her son. On the balance of probabilities, she would not have fallen pregnant with the correct insertion of a Nexplanon device, as Nexplanon is considered to be 99% effective at preventing pregnancy.

Our client alleged that there was a failure to use the correct technique to insert the contraceptive device, and/or that there was a failure to insert the device at all, and a failure to check (by palpation) that the device was in our client’s arm before she left the clinic.

Expert Evidence and Defendant’s Response

Expert evidence was sought in this claim from a General Practitioner with experience in the competent insertion of Nexplanon devices. The expert’s report was supportive of our client’s case.

A Letter of Claim was sent to the Central London Community Healthcare NHS Trust in June 2020. Liability was denied in a Letter of Response which was served on 6 November 2020. The Defendant argued that the documentation did not support the allegation that the technique used was substandard, and further that the documentation clearly evidenced the device was inserted into her left arm. The Defendant’s position was that the absence of the device on x-ray of the humorous was due to the device having migrated from its insertion position, which is not evidence of negligence.

Etonogestrel Test and Further Actions

In light of the Defendant’s response, our client was advised by our expert to obtain an Etonogestrel test. The sample was then analysed by a laboratory in Columbia University Medical Centre in New York, and showed that etonogestrel was not detected in our client’s blood. Etonogestrel is a progestin hormone which prevents ovulation and pregnancy, and is the active ingredient of the Nexplanon device.

Following receipt of the lab report, and further discussion with our expert, a Letter of Challenge was sent to the Defendant in July 2022, inviting them to reconsider their stance on liability. The Defendant did not respond to this letter for many months, despite assurances they would. Multiple extensions to the limitation period were agreed. As no progress had been made, the Defendant was put on notice that our client intended to issue court proceedings. The Defendant argued this was premature and that as ADR had not been explored, that it was unreasonable to do so. As our client had no response to her Letter of Challenge, and as the Defendant had made no effort/proposals for ADR, she undertook steps to prepare for the issue of court proceedings, including obtaining Condition and Prognosis evidence from a Consultant Psychiatrist.

£35,000 Settlement Agreed

The Defendant eventually responded in October 2023, merely to reiterate that the stance taken in their Letter of Response was maintained.

Thereafter, our client instructed Rebecca Livesey, Counsel of No 5 Chambers, and following a conference with counsel and our expert, court proceedings were issued and served. Following service of the Particulars of Claim, the Defendant’s representatives indicated that they had instructions to negotiate settlement of the case prior to the service of a Defence. Negotiations then took place, and a settlement in the sum of £35,000 was eventually agreed. This reflects the pain and suffering experienced by our client as a result of the negligence, and allows her to undergo therapy which was recommended by the expert Consultant Psychiatrist in her report.

Conclusion

Following settlement of this case, Nick Leahy, Associate in our Clinical Negligence team, said:

I am pleased that we have managed to secure a positive outcome for our client in this long-running case. Despite arguing that it was premature to issue court proceedings, the Defendant only agreed to negotiate settlement of this case once we had done so, and sadly made no attempt to engage in ADR prior to that happening. This caused additional stress to our client, and increased the costs of the litigation. This case serves to emphasise the importance of obtaining legal advice from clinical negligence specialists in complex cases”

Get Expert Advice and Support

If you or a loved one have experienced a similar situation or believe you have experienced a wrongful birth, don’t hesitate to reach out to our expert Clinical Negligence team. Our experienced solicitors are here to provide you with the support you need to seek compensation.

To speak with one of our solicitors, contact us by:

  • Filling in our online enquiry form; or
  • Calling us on 020 7485 8811

Share this article

Contact us today

For a free initial conversation call 020 7485 8811

Email us Send us an email and we’ll get back to you






    • Stephanie takes on very tricky cases and battles them. She gets the results as well.

      Chambers UK 2024

    • Stephanie is absolutely fantastic. She works incredibly hard for her clients and has a great deal of compassion.

      Chambers UK 2024

    • Stephanie has the respect of clients and their families and is clearly well thought of by opponents. She works endlessly to secure the best results, showing great tenacity of purpose.

      Chambers UK 2024

    • Stephanie brings huge experience and an intricate understanding of the most complicated clinical negligence cases, which she is able to simplify.

      Chambers UK 2024

    • Stephanie is a very dedicated and able lawyer in clinical negligence.

      Chambers UK 2024

    • Stephanie is approachable and a pleasure to work with.

      Chambers UK 2024

    • Stephanie Prior works extremely hard to achieve the best outcomes for her clients

      Chambers UK 2024

    • Stephanie has the respect of opponents and is tenacious.

      Chambers UK 2024

    • Stephanie knows entirely how to run a case with thoroughness and dedication, she identifies issues early and deals with them efficiently

      Chambers UK 2024

    • Stephanie totally gets the detail, she's very pragmatic, she works out what matters and what needs to be done. She's very good at giving the right advice.

      Chambers UK 2024

    • Stephanie Prior leads the team with real experience and commitment to her clients. Able to spot a good case early on and see it through to conclusion.

      Legal 500 2024

    • Stephanie Prior leads a strong and competent team.

      Legal 500 2024

    • With 10 years of experience as a registered general nurse, stephanie is well placed to support clients through complex and sensitive claims.

      Legal 500 2024

    • Stephanie Prior ‘leads the team with real experience and commitment to her clients’

      Legal 500 2024

    • Stephanie Prior is head of the clinical negligence department at Osbornes Law. She acts on a wide range of issues, including claims for brain injuries sustained at birth and delays in diagnosis. She frequently represents clients in fatal claims involving surgical error.

      Chambers UK 2023

    • "She is very inventive in the way she approaches difficult problems."

      Chambers UK 2023

    • "She is fantastic - pragmatic and has her clients' backs."

      Chambers UK 2023

    • "Stephanie Prior is totally committed to her work and her clients."

      Chambers UK 2023

    • "Stephanie Prior is very passionate about her clients."

      Chambers UK 2023

    • "Her level of detail in dealing with cases is forensic."

      Chambers UK 2023

    • "Stephanie Prior is very empathetic and practical, she gets to the heart of a case quickly."

      Legal 500 2023

    • "Stephanie Prior is highly respected in the marketplace, with a great wealth of experience, superb judgment and medical knowledge that is second to none."

      Legal 500 2023

    • "Stephanie has always shown great judgment and common sense whilst building valuable relationships with her opponents."

      Legal 500 2023

    • "Stephanie Prior is a standout solicitor."

      Legal 500 2023

    • "Stephanie Prior is an experienced lawyer with immense knowledge of her specialism, which allows her to run her cases with strategic precision."

      Legal 500 2023

    • "Stephanie knows her way effortlessly around any clinical negligence issue and has a great strategic mind."

      Legal 500 2023

    • "I know [we have] expressed our appreciation, but I also wanted to thank you for all your hard work, time and patience in pursuing mum’s claim through to a successful outcome - your kind and professional approach was genuinely appreciated."

      Client review

    • “May I take this opportunity to thank you for your patience and true compassion in yet another very tough year of representation on the behalf of my wife. I certainly must say you did it all with amazing stamina and positivity which regenerated my self-esteem…. You honestly eased the pain and I can see a healing process ahead.”

      Client

    • Stephanie has developed a particularly strong reputation for her handling of birth injury claims, as well as cases concerning surgical negligence and delays in surgery.

      Chambers UK

    • "Stephanie Prior takes on complex cases and gets excellent results. She has a background in medicine which serves her clients well and is a realistic but tough litigator."

      Legal 500 2021

    • "Stephanie Prior is hugely dedicated, adored by her clients, tenacious, efficient and extremely knowledgeable."

      Legal 500 2021

    • "Stephanie Prior is very good with troubled clients and is easily able to make them feel at ease."

      Legal 500 2021

    • "Stephanie shows sensitivity and deals with things in an understanding way."

      Chambers UK 2021

    • The lawyers in the team are highly experienced and will drive cases very hard on behalf of their clients.

      Legal 500 2020 - Clinical Negligence

    • "Stephanie Prior has a realistic attitude to the complexities of the cases. She wins the trust of her clients and goes the extra mile to ensure they get the best outcomes."

      Legal 500 2020 - Stephanie Prior

    • Stephanie’s background in medicine gives her an ability to read between the lines where medical records and expert evidence are concerned and is a great asset.

      Legal 500 20202 - Stephanie Prior

    • "Her knowledge base is second to none and her understanding of the litigation process stands out, as does her ability to work collaboratively."

      Chambers UK

    • "Stephanie Prior... manages a varied caseload, including obstetric claims, child and adult brain injury cases and fatal and non-fatal spinal cord injury cases."

      Chambers UK

    • "Stephanie is experienced, knowledgeable of all aspects of clinical negligence work, and strategic in running cases."

      Chambers UK

    • "Key team members include the approachable, compassionate and efficient Stephanie Prior."

      The Legal 500

    • Stephanie Prior is always very professional and kind. Highly recommended.

      Medical Negligence Client

    • Stephanie Prior is ‘very warm’ and ‘caring’, and an ‘exceptional professional’.

      Legal 500

    • Stephanie Prior continues to receive widespread praise from clients, who state that she explains the legal aspects of the case very clearly, and she is also a caring person who handles cases on a personal level.

      Chambers UK

    Accreditations

    • The Times Best Law Firms 2025
    • scil logo
    • Legal 500 2025 - leading firm
    • Chambers UK 2025 - Firm Logo
    • APIL Litigator Elline

    Related InsightsVIEW ALL

    1. Hospital sign MATERNITY
      14.10.2024

      Multi-Million Settlement in Cerebral Palsy Negligence Case

      Judge awards multi-million settlement in cerebral palsy medical negligence claim Jodi Newton, Partner and specialist medical negligence lawyer at Osbornes...

      Read more
    2. surgeon
      12.9.2024

      Medical Negligence Investigation at Great Ormond Street Hospital

      Great Ormond Street Probe Underway Following a String of “Inappropriate and Unnecessary” Child Orthopaedic Surgeries An urgent review involving 721 children...

      Read more
    3. wrist fracture
      17.7.2024

      Settlement for Delay in Wrist Fracture Treatment

      Our Clinical Negligence team have recently agreed the settlement of a case relating to a delay in the treatment of...

      Read more
    4. flowers
      28.6.2024

      £55,000 Settlement for Stillbirth Claim Against Chelsea and Westminster...

      Successful Settlement for Stillbirth Claim Against Chelsea and Westminster Hospital NHS Foundation Trust Background Nick Leahy, an Associate in our...

      Read more
    5. surgery
      9.5.2024

      Claim Against Royal Free London NHS Foundation Trust...

      Client obtains settlement after being victim of a surgical negligence Jodi Newton, Partner in our Clinical Negligence department, recently settled...

      Read more
    6. baby
      30.4.2024

      Settlement In Neonatal Death Case

      Settlement in fatal medical negligence case against King’s College Hospital Nick Leahy, Associate in our Clinical Negligence department, recently...

      Read more
    7. surgeons operating on a patient
      8.4.2024

      Epilepsy Negligence Compensation Claim

      Nicholas Leahy, an Associate in the Clinical Negligence team at Osbornes Law, has recently settled a long-running fatal medical negligence...

      Read more
    8. 5.1.2024

      Delayed Pre-Eclampsia Diagnosis Resulting in Tragic Baby Loss

      Introduction to the Case Nick Leahy, Associate in our Clinical Negligence department, has recently settled a birth injury claim against...

      Read more
    9. 23.11.2023

      Claim against Bradford Teaching Hospitals NHS Foundation Trust

      Osbornes acted for a Claimant, C, in her birth negligence claim against Bradford Teaching Hospitals NHS Foundation Trust for negligent...

      Read more
    10. Cancer treatment in a modern medical private clinic
      21.9.2023

      Large Compensation for Delayed Laryngeal Cancer Diagnosis

      Actress receives financial award after life-changing missed cancer diagnosis. Jodi Newton acted for a client who was belatedly diagnosed with...

      Read more
    11. Fatal Medical Negligence Claim
      21.9.2023

      Delayed cervical cancer diagnosis client story

      Introduction Jodi Newton acted for a woman who died following a delayed cervical cancer diagnosis. The deceased could have been...

      Read more
    12. hospital
      19.9.2023

      Appendicitis Compensation Claim

      Failure to diagnose appendicitis case settles for 5-figure sum Stephanie Prior was instructed in a claim against Bedfordshire Hospitals NHS...

      Read more
    13. model of a spine
      19.9.2023

      Spinal Fracture Case Settles for 6-figure Sum

      Spinal Fractures following cessation of Denosumab injection Case Overview Stephanie Prior was instructed in a spinal injury claim against Mid...

      Read more
    14. Beautician hold syringe for young female client
      13.9.2023

      Delayed skin cancer diagnosis

      We are pleased to have successfully settled a client’s claim for a delayed cancer diagnosis – Basal Cell Carcinoma (“BCC”)....

      Read more
    15. Fatal Medical Negligence Claim
      1.8.2023

      Compensation Claim for Fatal Bowel Injury

      Jodi Newton, a Partner in the Clinical Negligence Department at Osbornes Law, has recently settled a long running fatal medical...

      Read more
    16. hospital
      19.6.2023

      Prison Healthcare Negligence

      Nicholas Leahy, a solicitor in the Clinical Negligence Department at Osbornes Law, has  recently successfully settled a long running case...

      Read more
    17. Confidential file
      11.4.2023

      Osbornes Instructed After Local Authority Data Breach

      Osbornes Law has recently negotiated a settlement on behalf of two clients who had their personal information inadvertently released to...

      Read more
    18. baby hand in mothers hand
      7.3.2023

      5-figure settlement for infusion leak to mother

      Elline Demetriou has reached another successful outcome for a Claimant, who pursued a post C-section birth injury to mother claim...

      Read more
    19. water
      9.2.2023

      Perineal Tear case settles for 6-figure sum

      Stephanie Prior recently settled a claim relating to a woman who delivered her baby after a traumatic labour. Her son...

      Read more
    20. dentist
      23.1.2023

      Settlement agreed in dental negligence claim

      Recent Settlement in a Complex Dental Negligence Case The Medical Negligence team have recently negotiated the settlement of a complex...

      Read more
    21. Doctor With Stethoscope And Files
      13.1.2023

      Delayed diagnosis of appendiceal cancer

      The medical negligence team at Osbornes Law has recently settled a case involving a patient who passed away following a...

      Read more
    22. hands of surgeon
      14.12.2022

      Successful settlement for negligent care during kidney transplant...

      Claimant v Royal Free London NHS Trust Osbornes have reached a settlement agreement on behalf of a Claimant who brought...

      Read more
    23. Modern dental office interior
      10.11.2022

      Successful claim against dental practice after negligent treatment

      Osbornes Law have reached another successful outcome for a client, who pursued a claim against dental practitioners due to medical...

      Read more
    24. pregnant lady making a heart shape
      2.10.2022

      Tragic Case Involving a Home Water Birth

      Introduction to the case Nicholas Leahy is acting for a young woman who had a water birth at home and...

      Read more

    VIEW ALL