Bus Accident Lawyers

The impact of drink driving in the UK

Bus accidents can happen in an instant but their impact can last a lifetime. Whether you were a passenger, pedestrian or cyclist, being involved in a collision with a bus can leave you facing serious injuries, emotional distress and unexpected financial strain.

At Osbornes Law, we understand how overwhelming this can feel. Our specialist bus accident solicitors are here to guide you through every step of the legal process, helping you secure the compensation and support you need to rebuild your life.

What is a bus accident claim?

A bus accident claim is a legal action seeking compensation for injuries or losses caused by an incident involving a bus or coach.

You may be entitled to claim if you were:

• A passenger injured in a crash – even if the bus driver wasn’t at fault. Bus companies owe passengers the highest duty of care under UK law.
• A pedestrian or cyclist hit by a bus – these incidents often cause serious injuries, and claims can be made if driver negligence or poor company practices played a part.
• Involved in a multi-vehicle collision – where fault may lie with more than one driver or operator.

Our experienced team investigates everything to determine who is responsible, whether it’s the driver, bus company, maintenance contractor, or another motorist, and ensures you receive full and fair compensation.

Common causes of bus accidents

Bus and coach accidents can happen for many reasons, but most are preventable. Common causes include:

• Driver negligence, such as speeding, distraction or fatigue.
• Mechanical failures, from poor maintenance or delayed repairs.
• Unsafe road conditions, where drivers fail to adjust to weather or road hazards.
• Overcrowding or poor safety practices, which can worsen injuries during impact.
• Negligent third-party drivers, whose reckless actions cause an accident.

At Osbornes, we have decades of experience investigating transport accidents. Our lawyers work with road safety experts, engineers and accident reconstruction specialists to uncover exactly what went wrong, and who should be held accountable.

When is the bus company liable?

Bus operators have strict legal responsibilities to protect passengers and the public. When they fail in that duty, they can be held legally accountable.

You may have a claim against a bus company if they:

• Failed to maintain vehicles to safety standards
• Allowed undertrained or unqualified drivers on the road
• Breached safety regulations or overworked staff
• Ignored known faults or safety warnings

Our team will carefully examine maintenance records, driver logs, and regulatory compliance to build the strongest possible case for you.

How to make a bus accident claim

If you’ve been involved in a bus or coach accident, taking the right steps early on can make a huge difference to your case.

1. Seek legal advice quickly

Contact our specialist solicitors as soon as possible. We’ll assess your case, explain your rights and outline your options — including our No Win, No Fee agreement.

2. Gather evidence

We’ll help you collect vital evidence such as:

• CCTV footage from the bus or surrounding area
• Witness statements
• Police or incident reports
• Maintenance and driver records

3. Obtain medical evidence

Get a full medical assessment, even if your injuries seem minor. We’ll ensure your pain, ongoing treatment and long-term impact are fully documented.

4. Negotiate your settlement

We handle all communication with insurers, ensuring you’re not pressured into an unfair offer. Our goal is to secure compensation that truly reflects your injuries, expenses, and future needs.

5. Go to court (if needed)

Most claims settle out of court, but if necessary, we’ll represent you at trial with expert witnesses and robust evidence to maximise your award.

Why choose Osbornes Law?

Choosing the right team of personal injury lawyers can make all the difference in your recovery and the outcome of your claim .

Here’s why clients trust Osbornes:

• Specialist expertise: We have decades of experience handling complex transport and serious injury claims.
• Proven results: We’ve secured multi-million-pound settlements for clients injured in road accidents.
• Recognised excellence: Ranked in The Legal 500 and Chambers UK, our lawyers are recognised as leaders in personal injury law.
• No Win, No Fee: You pay nothing upfront and only pay if we win your case.
• Rated “Excellent” on Trustpilot

We know that no amount of money can undo what’s happened, but the right compensation can help you move forward.

Recent bus accident case studies

Bus passenger injury – Our client was thrown forward when a bus braked suddenly, suffering facial bruising, a wrist sprain and a head injury. We secured £7,800 compensation, ensuring her injuries and scarring were fully recognised.

Cyclist struck by a bus  – A cyclist was hit when a bus turned across his path, causing leg and nerve injuries. Despite the insurer denying liability, we achieved a £60,000 settlement, covering his injuries and loss of earnings.

Types of transport accidents we cover

Our transport accident specialists handle a wide range of claims, including:

• Bus and coach accidents (public and private)
• School bus incidents involving children
• Taxi and minicab collisions
• Train, tram and underground accidents
• Ferry, shuttle and airport transport accidents

Start your claim today

If you’ve been injured in a bus or coach accident, contact our expert team today.

• Call 020 7485 8811 or
• Complete our online enquiry form below.