Slip, Trip & Fall Compensation Claims
Slip, Trip & Fall Injury Lawyers
If you’ve been injured in a slip, trip or fall, whether in a public place, at work, on a pavement, in a supermarket or at a hotel, you may be entitled to make a No Win No Fee compensation claim. Our specialist slip and fall solicitors at Osbornes Law help clients across the UK recover compensation.
“Osbornes is a well-regarded personal injury practice well equipped to advise on high-value and high-profile claims.”
“Osbornes fields a specialist personal injury team with standout expertise in catastrophic trauma, regularly securing multimillion-pound settlements in spinal, brain, and amputation cases. “
Summary:
This page explains when you can claim compensation for a slip, trip or fall and how Osbornes Law’s specialist solicitors can help. You may have a claim if the accident occurred within three years, was caused by negligence, and resulted in an injury. The page outlines common claim types, including broken pavements, slips at work, falls in supermarkets and injuries caused by falls in hotels, and provides typical compensation ranges. It also explains the claims process, what evidence is helpful, the three-year time limit, and why clients choose Osbornes Law. Several real case studies show the outcomes achieved for our clients.
Table of Contents
Can I claim compensation for a Slip or Fall?
You can usually make a slip or fall claim if:
- The accident happened within the last three years
- Your injury was caused by someone else’s negligence (e.g. council, employer, shop, business or hotel)
- You suffered a physical injury (from minor strains to serious fractures)
- There is evidence such as photos, witness details or an accident report
If you’re unsure whether your injury qualifies, our team can assess your case for free.
What is a Slip and Fall Claim?
A “slip and fall” is a type of personal injury claim, in the UK it is generally known as a slip, trip or fall claim. Both refer to accidents caused by hazards such as:
- Wet or slippery floors
- Uneven or damaged pavements
- Loose cables, clutter or obstacles
- Poor lighting
- Spillages not cleaned up in time
- Unsafe flooring in hotels, shops or restaurants
Our solicitors handle all types of slip and trip cases, including council claims, workplace accidents, public liability injuries, and incidents in shops, supermarkets and leisure venues.
Common types of Slip and Fall Claims we handle
1. Pavement & Council Claims
Many claims arise from broken pavements, potholes, broken kerbs or uneven surfaces. Councils have a legal duty to maintain footpaths and public highways. You may be able to claim if poor maintenance caused your fall.
2. Slip and Fall at Work
Workplace slip and fall claims include:
- Slipping on wet floors
- Falling over boxes or equipment
- Injuries caused by poorly maintained walkways
- Falls on stairs at work
- Trip hazards caused by clutter or unsafe systems
Employers must follow health and safety legislation, if they failed to prevent your accident, you can claim compensation. Visit our accidents at work page
3. Supermarket & Shop Slip Claims
You may be able to claim if you slipped due to:
- Spillages not cleaned promptly
- Food debris on the floor
- Leaking fridges/freezers
- Poorly maintained flooring
Retailers must keep premises safe for customers.
4. Hotel, Restaurant & Leisure Venue Accidents
We act for clients injured in:
- Hotels (wet floors, unsafe steps, loose carpeting)
- Restaurants and bars
- Cinemas
- Gyms and swimming pools
- Holiday parks
Businesses must protect guests from avoidable hazards.
Slip and Fall compensation amounts (typical payouts)
Compensation varies depending on the injury, but the following ranges provide a guide:
- Minor soft tissue injuries £1,000 – £4,000
- Moderate sprains/strains £4,000 – £10,000
- Wrist fractures £6,000 – £45,000
- Ankle injuries £7,000 – £50,000
- Shoulder injuries £4,000 – £18,000
- Back injuries £7,500 – £70,000+
- Serious long-term injuries £50,000 – £250,000+
You may also be able to claim for:
- Lost earnings
- Medical treatment and rehabilitation
- Travel expenses
- Care and support
- Long-term impact on your work or lifestyle
For more information on how compensation is calculated visit our pages on how to make a personal injury claim and the Ogden tables or for a more accurate estimate, speak to our team.
How to start a Slip and Fall Claim
- Contact our specialist solicitors, we offer a free initial consultation
- We assess liability and evidence
- We gather medical reports and witness information
- We negotiate with the council, insurer or employer
- You receive your compensation
- Most claims are handled through the No Win No Fee system, meaning you pay nothing upfront.
What evidence helps to support my Slip or Fall Claim?
We recommend gathering:
- Photographs of the defect (pavement, spill, obstacle etc.)
- A completed accident report form
- Witness names and contact details
- Medical records
- CCTV footage (where available)
- Measurements of the defect (e.g., pavement height difference)
If you don’t have all this, don’t worry, we can still help.
Time limits for Slip and Fall Claims
In most cases, you have three years from the date of the accident.
Exceptions may apply for:
- Children (time limit begins at age 18)
- People lacking mental capacity
We recommend speaking to a solicitor as soon as possible.
Why Choose Osbornes Law?
- Specialist Personal Injury Solicitors with decades of experience
- Strong success rate in complex claims
- Recognised in Chambers UK and Legal 500
- Experts in council, workplace, supermarket and public liability cases
- No Win No Fee funding available
- We fight to secure the maximum compensation for every client.
Real world slip and fall accident case studies
£12,500 Settlement – Slip on Wet Pavement
Our client received £12,500 after slipping on an inadequately maintained pavement. We gathered evidence showing the surface was unsafe, leading to a successful settlement after liability was contested. Read more here.
£10,327 Settlement – Trip Over Defective Surface
A visitor tripped on a damaged walkway and suffered soft-tissue injuries. After negotiating with the property owner’s insurers, we secured a £10,327 settlement to cover their pain, recovery and associated losses. Read more here.
£100,000 Settlement – Fall at Work
We achieved a £100,000 settlement for an employee injured after tripping over unsafe equipment in the workplace. The case demonstrated the employer’s failure to maintain a safe environment, and compensation reflected both physical injuries and financial impact. Read more here.
£270,000 Settlement – School Accident
A former school pupil received £270,000 after slipping on a wet floor and sustaining a serious hip injury requiring surgery. We overturned an initial denial of liability and negotiated a significantly increased final settlement. Read more here.
Contact our slip and fall solicitors
If you’ve been injured in a slip, trip or fall, speak to our specialist solicitors today. We offer a free initial consultation and can tell you:
- Whether you have a valid claim
- How much compensation you may be entitled to
- What the process involves
To speak with one of our solicitors, contact us by:
- Filling in our online enquiry form; or
- Calling us on 020 7485 8811
Slip, Trip & Fall Claim FAQ
How much is the average slip and fall payout in the UK?
Typical settlements range from £1,000 to over £50,000 depending on injury severity, recovery time and financial losses.
Can I claim if I slipped in a supermarket or shop?
Yes, retailers must keep floors safe. Spillages must be cleaned promptly and warning signs used.
Can I claim against the council for tripping on broken pavement?
Yes, if broken paving or poor maintenance caused your injury.
What happens if I slipped at work?
Your employer may be liable if they failed to follow health and safety rules. See our workplace accident claims page for more information.
Speak to us about a Slip & Fall Claim
Call us 020 7485 8811
Email us Send us an email and we’ll get back to you
The team offers specialist expertise in cycling-related injury claims and regularly acts for foreign nationals.
It has considerable experience in cases arising from motor accidents and accidents at work.
Osbornes has a well-regarded personal injury practice well equipped to advise on high-value and high-profile claims, including fatalities and severe injuries regarding the brain and spinal cord.
Osbornes have expert leadership. They are very client-centred and provide great communication.
They have got a team of strong partners who are experienced and capable, and their lawyers have a can-do attitude and don't seem to be fazed by anything.
They grasp complex and sophisticated matters quickly.
From partners to associates, the lawyers are committed to ensuring a successful outcome for every client.
They have intelligent, experienced lawyers who advise their clients very carefully.
Osbornes deal with their clients in a very professional manner, attempting to get the best results at all times.
Ben Posford, head of catastrophic injury, is well-known for spinal cord and cauda equina claims, including high-profile fatality work.
Osbornes fields a specialist personal injury team with standout expertise in catastrophic trauma, regularly securing multimillion-pound settlements in spinal, brain, and amputation cases.
Excellent firm with a good insight into and prosecution of catastrophic PI work handled by an experienced team.
Without doubt, Osbornes are the firm to watch in London.
This team is growing in profile all the time. The firm now has many of London's leading personal injury solicitors.
The file handlers I have worked with are experienced and expert personal injury practitioners who can be relied upon to achieve excellent outcomes for the client.
They are very supportive of their clients and are willing to take on difficult cases.
This team is very well organised and approach their cases with great attention to detail.
They have particular expertise in dealing with Eastern European clients who speak little or no English as they have native speakers within their team.
Osbornes is a excellent firm for high value and complex personal injury work.
Osbornes Law is a really strong team with a lot of depth.
Osbornes work professionally as a team, responding diligently to emails or telephone calls.
Osbornes clients are individuals whose cases are treated with the focus required when dealing with life changing injuries.
Fielding a ‘first class, very well resourced’ team of litigators, the personal injury department at Osbornes is rated for its diverse workload of complex, high-value injury claims, representing both domestic and international claimants.
Osbornes is an excellent firm, made up of lawyers with flair and pedigree.
Osbornes lawyers are smart, well trained, experienced and well managed.
Osbornes personal injury practice is first class; very well resourced and second to none.
Osbornes is becoming one of the top players in the claimant personal injury market. A large team with a great number of very high quality solicitors.
Osbornes is a highly proficient serious injury firm. They bring all the benefits of the biggest firms in the market but none of the downsides.
Osbornes prepares cases well; the whole team is good and lawyers there know their stuff.
They deal with people compassionately and take on the right amount of detail. The firm has some really brilliant key solicitors.
The personal injury team is responsive and its level of service towards clients and other professionals is exceptional and high quality
The team offers specialist expertise in cycling-related injury claims and regularly acts for foreign nationals.
It has considerable experience in cases arising from motor accidents and accidents at work
Osbornes is a well-regarded personal injury practice well equipped to advise on high-value and high-profile claims.
Their team includes bright, hard-working solicitors dedicated to achieving successful outcomes for their clients from partner level to paralegal. Their client care is exceptional.
They are a team who are highly respected in the PI sector.
This is an excellent PI team doing a broad range of PI work.
Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims, with notable strength in acting for European clients for whom English is not a first language.
Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims
Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims.
"Osbornes always provides work of excellent quality and the advice is sound."
"The firm has the ability to handle the most sophisticated and complex matters."
"Osbornes is always client-focused and works tirelessly to obtain the best outcomes."
'The team deals with multi-million pound, often multifaceted claims, involving such factors as severe brain, psychiatric, gynaecological and spinal injury, major trauma, amputation and fatality.'
"They are a boutique firm with highly experienced partners who are well-respected in the industry."
"The team at Osbornes deals with catastrophic injury claims with the same professionalism as the largest firms, but provides a much more client-focused experience."
"A really first-rate team, well capable of dealing with the most serious and complex injuries."
"This team has carved out an exceptional reputation in catastrophic injury work."
"Osbornes has impressed me with their personal touch for clients whilst offering a first-class handling of catastrophic injury claims. The partners all have vast experience and are highly respected in their field."
"This is a really excellent personal injury team that can be regarded as one of the major players in the London claimant personal injury market."
"Osbornes have managed to recruit a team of outstanding catastrophic injury lawyers who are at the top of the game."
"They punch well above their weight. The quality of service they provide equals that of any of the larger top-name firms in this area"
Ben Posford is fiercely bright, with an unrivalled passion for his clients’ cases. His encyclopaedic knowledge of all things PI is second to none. His foresight and commercial nous have propelled Osbornes into the highest echelons of the market where they rightly belong.
The firm has an excellent and innovative line in cases involving non-English speaking claimants, managed by recruiting paralegals with multi-language skills – an impressive route for expansion of the caseload.
Great expanding team with expertise and respect in the sector. Led by a commercially savvy and business minded team.
A really excellent group of PI solicitors, notable for their individual quality.’
A niche firm that punches well above its weight in the catastrophic injury sector, borne out by the quality of work they obtain.
This combination of experience and diligence reaps massive rewards for clients, Osbornes being well known in the industry as a fantastic firm.
The Osbornes personal injury team now comprises some of the most technically adept and hard hitting lawyers in the business.
Excellent coverage of personal injury, and traumatic brain injury. There is a real specialism in claimants who do not speak English as a first language.
The group is noted for its expertise in matters relating to cycling injuries, and is the official legal partner of the London Cycling Campaign charity.
To complement its strong reputation for high-value and complex personal injury work, the firm continues to develop its 'excellent and innovative line in cases involving non-English speaking claimants'
"Osbornes comprises some of the most technically adept and hard hitting lawyers in the business"
"A small but high-powered team, dealing with cases of significant value and complexity."
"An excellent firm which achieves fantastic outcomes for clients."
"Osbornes Law have captured the magic of keeping the customer service levels of a smaller firm whilst having all the expertise and power of the biggest firms."
"A superb boutique catastrophic injury firm."
"Really good at dealing with people who have suffered a serious injury."
"Affable and charming with very good client-handling skills."
"superb firm with consummate professionals and a human touch."
Osbornes now has a team of highly experienced personal injury lawyers; particularly strong on high-value quantum cases, workplace accidents and claims involving foreign workers injured in the UK.
The team provides fantastic strength-in-depth for personal injury claims. It is also particularly well placed to service clients from Eastern Europe with specialist native language speakers. From the smallest case to a multimillion-pound spinal injury case, Osbornes has the right staff to manage every claim.
Ben Posford remains pre-eminent in his field with expert understanding of litigating cases of the upmost severity. His experience builds on Stuart Kightley’s running of the firm with recent partner additions of Rob Aylott making a fantastic addition.
A firm going from strength-to strength-which retains its client care whilst being able to offer a full personal injury service.
Beneath Ben Posford’s calm and reassuring presence, which clients love, lies a formidable tactical and legal brain. His experience tells and he gets it right at every stage of the process from arranging the best possible rehabilitation, to ensuring, so far as possible, a polite relationship with those acting for the defendant in order to ensure best and early resolution of the claim.
"Clients say he is very impressive, in terms of both his experience and his management of the personal injury team."
"They have an expanding profile in personal injury and clinical negligence and offer a superb, broad service in accidents abroad, enabled by their recruitment of bilingual legal executives who can guide non-English speakers through complex litigation."
"Solid personal injury practice well equipped to advise on high-value and high-profile claims arising from fatalities and severe head and spinal injuries."
"Offers specialist expertise in cycling-related injury claims."
"Offers specialist expertise in cauda equina syndrome cases."
"An exceptional outfit. They take on difficult cases, fight hard and win."
"Stuart Kightley is an incredibly empathetic solicitor who is very knowledgeable about traumatic brain injury."
"They are an outstanding firm to work with. They are consistently impressive in their work."
"Osbornes often handles claims valued at over £1m, particularly relating to severe brain and spinal cord injuries and niche areas such as cauda equina syndrome and cycling accidents."
"The hard-working, thorough and committed Robert Aylott, who brings significant heavyweight personal injury experience."
"Key team members include the energetic and personable Stuart Kightley who is head of the personal injury department."
Thank you for the hard work and patience and for being so patient with my constant questions.
"I have found Osbornes to be thorough, clear and understanding from the initial call. They do exactly what they say they will and with passion! I would recommend them to anyone".
Very good efficient service. Would not hesitate to use again.
I will use Osbornes for any future needs.
I don't think I could have asked for anything more. One of the best dealings I've had with the legal profession.
Sam was excellent and very professional in dealing with our claim.
Head of the personal injury department, Stuart Kightley is a first-rate practitioner, wholly focused on getting his client the best outcome in a pragmatic, sensible and consensual manner.
As a real specialist in spinal cord injuries, Ben Posford is always looking at new angles on how to maximise his cases.
Ben Posford is one of the best catastrophic injury lawyers around.
They provide exceptional service, great knowledge and understanding of the law, excellent client care and tactical nous
Stuart Kightley is praised for his expertise in catastrophic and fatal claims. Clients say he is very impressive, in terms of both his experience and his management of the personal injury team.
My claim was dealt with efficiently and professionally. Communication was excellent, and timely. Shrewd and sound advice was provided at every stage of the claim from beginning through to completion. On the basis of my personal experience I would strongly recommend Osbornes.
I just wish to thank you for your hard work and successful outcome. I am pleased with the result and would recommend you and your firm to anyone in the future.
Ben Posford … is ‘tactically astute’ and ‘one of the best personal injury solicitors around’.
Ben Posford ‘knows how to maximise the value of the claim for his clients’.
Slip and Fall Claim ExamplesVIEW ALL
22.10.2024Client Case Study: Slip & Fall at Church
£60k Settlement for Slip & Fall at a Church Premises Eloise Mears, Solicitor specialising in slip & fall claims at...
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Client who slipped at work obtains a good settlement Laura Swaine recently settled a work accident claim for a client...
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26.4.2024Client Case Study: Six-Figure Settlement for Head Injury...
Settlement for a client injured in fall at a warehouse Laura Swaine recently settled a slip and fall claim for...
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17.11.2021Client Case Study: £270,000 settlement for slip and fall...
£270,000 settlement for a Polish woman who slipped on a wet floor at school. Siobhan McIvor, a Partner specialising in the...
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Client Case Study: £100,000 settlement for tripping at work
£100,000 settlement for Hungarian woman who tripped over a shopping bag at work Siobhan McIvor, a Partner in the Personal Injury...
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Client Case Study: £2,500 Compensation for Back Injury Sustained...
Injury caused by slipping in a busy commercial kitchen Our client, a hospitality supervisor, was injured while working in a...
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Client Case Study: £10k settlement for tripping over...
Successful claim for tripping over a raised kerbstone Mr. B, a sales executive, sustained injuries after tripping over a raised...
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Client Case Study: £12,500 for trip on loose paving
Injury due to trip on a loose paving slab Mrs T was a 60-year-old woman enjoying her retirement. She was...
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Claim For An Accident At School
Make a School Accident Claim Autumn is upon us and it’s the start of another academic year. With a 7...
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4.6.2020Can you claim compensation for an accident at...
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