Changing Solicitors for a Personal Injury Claim
Can You Change Solicitors During a Personal Injury Claim?
Our team regularly receive calls from clients who have instructed other law firms asking the question - is it easy changing solicitors during a personal injury claim?
Call 020 7485 8811 today.
“Osbornes is a well-regarded personal injury practice well equipped to advise on high-value and high-profile claims.”
“Osbornes fields a specialist personal injury team with standout expertise in catastrophic trauma, regularly securing multimillion-pound settlements in spinal, brain, and amputation cases. “
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Changing your personal injury solicitor
If you’ve started a personal injury claim but feel unsure about the advice or progress you’re receiving, it may be time to seek a second opinion. At Osbornes Law, our specialist personal injury solicitors regularly take over ongoing cases and help clients achieve the outcome they deserve, often far exceeding their previous solicitor’s advice or settlement offer.
Why clients decide to change solicitors
Many people come to us after losing confidence in their existing lawyer. Common reasons include:
- Lack of expertise: Complex or serious injury claims often require a specialist. Clients sometimes find their solicitor isn’t experienced enough to handle high-value or medically complicated cases.
- Poor communication: Delays, unanswered calls or being passed between multiple case handlers can leave clients feeling ignored and uncertain.
- Concerns about settlement value: Some clients worry they are being pressured into accepting an offer that feels too low or hasn’t been properly supported by expert evidence.
- Slow progress: Without proactive case management, claims can drag on unnecessarily, causing frustration and financial strain.
If any of these sound familiar, it’s important to know that you have the right to change solicitors at any stage of your claim.
Why choose Osbornes Law?
When you change to Osbornes Law, you’ll have complete peace of mind that your claim is being handled by one of London’s leading personal injury teams.
Here’s what sets us apart:
- Osbornes Law are recognised as one of London’s leading personal injury firms, ranked by The Legal 500 and Chambers UK for our expertise.
- Our lawyers are accredited by the Association of Personal Injury Lawyers (APIL), reflecting their specialist knowledge.
- Our team also includes a brain injury and spinal injury specialists, ensuring support for complex cases.
- With a 4.7★ rating on TrustPilot from hundreds of reviews, our clients trust us to deliver outstanding results and the support they need after an accident at work.
- No win, no fee: You’ll pay nothing upfront and only pay if we win your case.
Case Study: From £250,000 to £2.3 Million – The difference a specialist makes
When “Emma” (name changed) suffered life-changing injuries in a car accident, her family were told by their insurer’s solicitor to accept a £250,000 settlement. Feeling uneasy, they contacted Ben Posford, Head of Serious Injury at Osbornes Law, for a second opinion.
Ben immediately recognised that crucial expert evidence was missing and that the offer seriously undervalued the claim. He arranged for the case to be transferred to Osbornes, with no cost to the family.
Once on the case, Ben secured:
- A formal admission of liability
- Significant interim payments
- A specialist brain injury case manager
- Comprehensive rehabilitation and therapy support
- Expert medical evidence across multiple disciplines
With the right evidence and care in place, Emma’s claim was finally settled for £2.3 million – nearly ten times the original offer.
This case shows just how important it is to have a genuine specialist handling your serious injury claim.
Emma’s case is one example. Our recent spinal injury settlements include several other claims that came to us from other solicitors — including a spinal cord injury case settled for £12 million after a previous solicitor had advised £3 million, and a brain injury claim where the previous solicitor advised settling for £350,000 but the client recovered £1.5 million at trial.
Thinking about changing solicitors?
If you’re worried about how your claim is being handled, it’s always worth getting a second opinion.
Our team will:
- Review your current case free of charge
- Explain your options clearly and honestly
- Handle the transfer process on your behalf
We’ve helped many clients recover far higher compensation and secure better rehabilitation support simply by taking their case in the right direction.
Speak to a specialist
To speak with one of our personal injury solicitors, contact us by:
- Filling in our online enquiry form; or
- Calling us on 020 7485 8811
You can also book an initial, no obligation consultation to discuss your case.
FAQs
Can I change my personal injury solicitor during a claim?
Yes. You have the right to change personal injury solicitors at any stage of your claim, even if court proceedings have been issued. Most clients change because they have lost confidence in their existing lawyer’s expertise, communication, or settlement strategy. Your new solicitor will request your file from the previous firm and continue your claim from where it was left off. You do not need your existing solicitor’s permission.
Can a personal injury lawyer drop my case?
Yes, but only in limited circumstances. Most no win no fee agreements give your solicitor the right to stop acting if they think the claim is unlikely to win, or if the relationship has broken down. If your solicitor has dropped your case, a second opinion is essential. We have taken on cases dropped by other firms and gone on to settle them for eight-figure sums. Being dropped does not mean your claim is dead.
How do I switch personal injury lawyers?
The process is straightforward. Call us or fill in the contact form and we will arrange a free review of your case. If you decide to instruct us, you sign a short authority appointing Osbornes Law. We then request your file from your previous solicitor. Once we have it, we review the work done so far, agree the next steps with you, and continue your claim. You pay nothing to us unless we win.
Will it cost me anything to change solicitor?
No. Reviewing your case is free of charge and there is no obligation to instruct us. If you do switch, we will agree a no win no fee arrangement so you pay nothing upfront. Any costs your previous solicitor has incurred are usually recovered from the defendant at the end of the case, in the same way they would have been under your original retainer.
What happens to my no win no fee agreement if I change solicitor?
Your existing no win no fee agreement ends when you change firms. We will put a new no win no fee agreement in place when you instruct Osbornes Law. Fees your previous solicitor has earned for work already done are recovered at the end of the case from the defendant or from the settlement, depending on the terms of the original agreement. We will explain how this works before you commit.
Will changing solicitor delay or restart my claim?
Your claim does not restart. Limitation periods, expert evidence, court directions and any interim payments already secured all carry across to your new solicitor. There is a short pause while we get hold of your file and review it, usually a few weeks. In most cases the claim progresses faster once a specialist takes over, because work that should have been done sooner can be picked up and pushed through.
Can I change solicitor close to trial?
Yes, although the closer to trial you change, the more important specialist experience becomes. We have taken on claims where trial dates were already listed and have gone on to settle them or win at trial. If your trial is imminent, contact us straight away and we will give you an honest view on whether a change is realistic in the time available.
Can I change solicitor for a specialist claim such as a motorbike, cycling, spinal or brain injury?
Yes. Specialist claims are the most common reason people change solicitors. Complex injury claims need expert disciplines that a generalist firm cannot always provide. Our team handles motorbike accident claims, cycling accident claims, spinal injury claims and brain injury claims, with partners who hold dedicated experience in each area. The earlier in your claim you switch to a specialist, the more difference it usually makes to the final outcome.
How long does it take to transfer a personal injury case?
Usually two to four weeks from the date you instruct us. Most of that time is spent waiting for the file from your previous solicitor and agreeing any outstanding costs with them. As soon as the file arrives, we review it and give you a clear plan for the next steps. If your case is urgent, we can take immediate action on critical issues while the transfer is being completed.
Speak to us about changing personal injury solicitors
Call us 020 7485 8811
For all new enquiries, please submit your details via the contact forms on our website. This will ensure your query reaches the right team and is handled promptly.
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Accreditations
Ben Posford, head of catastrophic injury, is well-known for spinal cord and cauda equina claims, including high-profile fatality work.
Osbornes fields a specialist personal injury team with standout expertise in catastrophic trauma, regularly securing multimillion-pound settlements in spinal, brain, and amputation cases.
Excellent firm with a good insight into and prosecution of catastrophic PI work handled by an experienced team.
Without doubt, Osbornes are the firm to watch in London.
This team is growing in profile all the time. The firm now has many of London's leading personal injury solicitors.
The file handlers I have worked with are experienced and expert personal injury practitioners who can be relied upon to achieve excellent outcomes for the client.
They are very supportive of their clients and are willing to take on difficult cases.
This team is very well organised and approach their cases with great attention to detail.
They have particular expertise in dealing with Eastern European clients who speak little or no English as they have native speakers within their team.
Osbornes is a excellent firm for high value and complex personal injury work.
Osbornes clients are individuals whose cases are treated with the focus required when dealing with life changing injuries.
Fielding a ‘first class, very well resourced’ team of litigators, the personal injury department at Osbornes is rated for its diverse workload of complex, high-value injury claims, representing both domestic and international claimants.
Osbornes is an excellent firm, made up of lawyers with flair and pedigree.
Osbornes lawyers are smart, well trained, experienced and well managed.
Osbornes personal injury practice is first class; very well resourced and second to none.
Osbornes is becoming one of the top players in the claimant personal injury market. A large team with a great number of very high quality solicitors.
Osbornes is a highly proficient serious injury firm. They bring all the benefits of the biggest firms in the market but none of the downsides.
Their team includes bright, hard-working solicitors dedicated to achieving successful outcomes for their clients from partner level to paralegal. Their client care is exceptional.
They are a team who are highly respected in the PI sector.
This is an excellent PI team doing a broad range of PI work.
Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims, with notable strength in acting for European clients for whom English is not a first language.
Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims
Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims.
Thank you for the hard work and patience and for being so patient with my constant questions.
"I have found Osbornes to be thorough, clear and understanding from the initial call. They do exactly what they say they will and with passion! I would recommend them to anyone".
Very good efficient service. Would not hesitate to use again.
I will use Osbornes for any future needs.
I don't think I could have asked for anything more. One of the best dealings I've had with the legal profession.
Sam was excellent and very professional in dealing with our claim.
My claim was dealt with efficiently and professionally. Communication was excellent, and timely. Shrewd and sound advice was provided at every stage of the claim from beginning through to completion. On the basis of my personal experience I would strongly recommend Osbornes.
I just wish to thank you for your hard work and successful outcome. I am pleased with the result and would recommend you and your firm to anyone in the future.
Ben Posford ‘knows how to maximise the value of the claim for his clients’.
Our Serious Injury Lawyers View the whole team
Rob Aylott
Partner
Medical NegligenceSam Collard
Partner
Personal Injury SolicitorsSophie Davies
Partner
Personal Injury SolicitorsPatricia McCaffrey
Partner
Personal Injury SolicitorsSiobhan McIvor
Partner
Personal Injury SolicitorsBen Posford
Partner
Personal Injury SolicitorsLaura Swaine
Partner
Medical NegligenceDanni Kulatilake
Paralegal
Personal Injury SolicitorsMaisie Barrell-Wing
Paralegal
Personal Injury SolicitorsAife Barrett
Paralegal
Personal Injury SolicitorsNasnin Begum
Paralegal
Personal Injury SolicitorsJaro Bernat
Associate Solicitor
Personal Injury SolicitorsRiya Bhattacharya
Paralegal
Personal Injury SolicitorsAdina Ciciovan
Paralegal
Personal Injury SolicitorsIsobel Curtoys
Paralegal
Personal Injury SolicitorsBlanca Diego Casas
Associate
Personal Injury SolicitorsElida Dimitrova
Paralegal
BulgarianSara Espeja Peralta
Paralegal
SpanishNicola Hall
Senior Associate
Personal Injury SolicitorsBelen Junqueira
Paralegal
Medical NegligenceSarika Kaur-Brown
Trainee Solicitor
Personal Injury SolicitorsStuart Kightley
Consultant
Personal Injury SolicitorsMagdalena Knez
Senior Associate
Personal Injury SolicitorsMegan Lambert
Solicitor
Catastrophic InjuriesView the
whole team
