Commercial Rent Arrears Recovery (CRAR)

What is commercial rent arrears recovery?

Commercial Rent Arrears Recovery (CRAR) is a legal rent recovery process. It allows commercial landlords to recover unpaid rent from their tenants by “seizing and selling” the tenant’s goods.

This procedure was introduced in April 2014, replacing the old common law remedy of distress.

CRAR provides a clear and efficient way for landlords to collect outstanding rent when tenants have fallen behind on rent payments for at least seven days. However, there is a significant amount of red tape around the process to prevent abuse of the system.

Before you proceed with CRAR, it is vital that you take expert legal advice. Our commercial property litigation lawyers can advise on whether CRAR is appropriate in your specific situation and help ensure the procedure is carried out correctly and legally.

Who can use commercial rent arrears recovery?

Under CRAR, a landlord instructs a Certificated Enforcement Agent (a type of bailiff) to enter the leased property and seize goods belonging to the tenant. Those goods are then sold to pay the rent arrears.

Landlords can use CRAR:

• Only for “pure” rent (service charge and insurance cannot be recovered, even if they are reserved as rent under the lease).
• Only for commercial property (not residential or mixed-use properties, unless the residential part of the mixed-use property has its own separate entrance).
• If the rent arrears amount to at least seven days’ unpaid rent.
• If there is a written lease between landlord and tenant (oral agreements do not qualify).
• Only if the landlord has not yet issued other proceedings against the tenant, such as a debt claim or forfeiture.

What is the commercial rent arrears recovery procedure?

CRAR is not a self-help remedy—landlords cannot enter the property and seize goods themselves. You can only initiate the CRAR process by instructing a Certified Enforcement Agent (EA), who will carry out the following process for you:

1. Give the authorised agent permission to act.

Once you have found a certificated EA, you will need to complete a Warrant of Control form. This gives the EA permission to act on your behalf. The form contains a written statement of how much rent is due, including costs and legal fees.

2. Serve notice on the tenant.

The EA will serve notice on the tenant, giving the tenant seven days to pay the rent arrears. If the tenant pays the full amount within this time frame, you will be unable to continue with CRAR.

In some situations, it may be possible to require a sub-tenant to clear the tenant’s rent arrears directly, using a procedure very similar to CRAR. The sub-tenant must be given 14 days’ notice instead of 7.

3. Entry and seizure.

If the tenant fails to pay within those seven days, the EA can enter the property through an open or unlocked door during normal business hours (6 am – 9 pm). Once inside, they can seize goods belonging to the tenant to the equivalent value of rent they owe (plus costs) and no more.

Only certain types of goods can be seized, and the EA must provide the tenant with a full inventory of everything they have taken.

Enforcement does not have to be carried out as soon as the seven days’ notice is up. In fact, EAs have up to 12 months from the date of the notice to complete this process. The right to enforce will fall away if the tenant pays up in the meantime.

4. Sale of goods

The goods will be sold, usually at a public auction, to pay off the rent arrears. Tenants must be given at least seven days’ notice ahead of any sale, although you can apply to the court to reduce this period if the value of the goods would drop in the meantime. Where there are any funds left, these will go to the tenant.

Can the tenant hide their goods after receiving a CRAR notice?

By law, the tenant is not allowed to sell or remove goods from the property once a notice of enforcement has been issued. However, that does not stop landlords from worrying that 7 days’ notice is more than enough time for the tenant to put their high-value goods out of reach of the bailiffs.

Where it is reasonable to believe that a tenant will remove its valuable goods from the premises, you can ask the court for a shorter notice period. A solicitor experienced in the CRAR process can advise you on the best course of action.

What are a tenant’s rights in a commercial rent arrears recovery?

Tenants cannot physically resist the EA or any court bailiffs who are lawfully entering the premises to seize goods.

However, once the 7-day notice has been served, they can ask the court to either set aside or delay the execution of the CRAR process on the basis that the tenant is trying to pay back the arrears.

One common outcome is for the tenant to enter into a controlled goods agreement to repay what the tenant owes over time. Under a CGA, the “seized” goods stay on the premises on the proviso that the EA can remove and sell them if the tenant does not keep up its payment plan.

What are the alternatives to commercial rent arrears recovery?

CRAR is faster and cheaper than conventional litigation, and the threat of a goods seizure is often enough to prompt a commercial tenant to pay up.

However, there are some risks:

• The goods seized may not cover all the rent arrears. Some businesses have very few assets, and others may have valuable goods that are not owned by the tenant but rather a hire purchase or rental company. In these cases, CRAR will not be successful in recovering the rent arrears.
• CRAR will waive any right to forfeit the lease. It’s important to weigh up all your options with a solicitor before initiating the CRAR process. There may be other breaches, such as non-payment of service charge, for which forfeiture could be a more appropriate remedy.
• Longer-term issues. While CRAR will deal with rent arrears up to the date of enforcement, it will not reduce the risk of default happening again. Rent arrears are often a sign of deeper financial problems with the tenant, so it may be worth considering other remedies that will give you more control over the situation.

In such situations, landlords may want to consider other options such as:

• Drawing from a rent deposit.
• Pursuing a guarantor.
• Issuing a statutory demand for payment.
• Taking the tenant to court to recover the rent arrears.
• Forfeiting the lease and evicting the tenant.

Need guidance on commercial rent arrears recovery?

The laws around commercial rent arrears recovery are stringent, but we are here to make everything as straightforward as possible for you. Our aim is to recover what is owed to landlords quickly and with as little fuss as possible. But if more serious steps are required, we will be by your side.

For tenants who have received a CRAR notice and want to dispute the amount owed or negotiate repayment terms, our highly experienced property litigation solicitors can provide expert assistance.

To speak with one of our solicitors, contact us by:

• Filling in our online enquiry form; or
• Calling us on 020 7485 8811