Chevron pointing up icon

GP Claims

NHS General Practitioner Claims

"Stephanie Prior has in-depth knowledge of medical practice."

The Legal 500 2019

GP Claims

All UK residents are entitled to the services of an NHS General Practitioner (GP). GPs are doctors who usually work in the community, in the sector known as primary care.

After completing medical school, doctors training to become GPs must complete specialist post graduate training while working in hospital areas such as obstetrics and gynaecology, psychiatry and general medicine. They train to treat all common medical conditions and to recognise when patients should be referred to hospitals or other types of healthcare service, for specialist and emergency treatment. GPs also have a role in health education and preventative medicine.

However, GPs are not confined to working in primary care settings: some provide cover sessions in hospitals or work as part of a team in Urgent Care and Accident and Emergency. They may also provide services to schools and nursing homes.

There are currently around 42,000 GPs in England (according to NHS Digital) of which 34,000 are full time posts. In the UK alone there are over 1.3 million GP consultations each working day. Since the NHS reform to the GP contract, GPs are no longer required to work out-of-hours. Instead, all GP practices are linked to an out-of-hours service, which provide cover outside the normal working day.

Standards of care

The Royal College of General Practitioners operates two schemes to assess care standards of GP practices. A practice may be awarded the Quality Practice Award if it provides ‘exceptional care’, while it may receive ‘Practice Accreditation’ if it provides a wide range of ‘safe, high-quality and responsive care’.2

Every patient has a right to good quality health care which is based on best practice guidelines. You should receive drugs and treatment that is appropriate to your condition and which is recommended by the National Institute for Health and Clinical Excellence.

However, despite guidelines, quality awards and their extensive training, GPs can and do make mistakes. Sometimes these mistakes rise to the level of medical negligence. To establish that a GP has been negligent, it must be shown that:

· There was a duty of care

· That duty of care was not met

· Due to this breach of care, harm was caused

Cases of medical negligence cover all aspects of GP care, some of which make the national headlines.

When care falls short of expected standards

According to the Medical Defence Union which provides insurance for around 50% of GPs (the other insurer being the Medical Protection Society) claims for misconduct and poor practice are rising. The most common conditions that GPs missed or took too long to diagnosis included cancer, infection, ectopic pregnancy and fracture.

Stephanie Prior, Head of Medical Negligence has acted for hundreds of patients affected by poor and negligent practice by general practitioners.

Inappropriate prescribing

More than 450 elderly patients died in the Gosport War Memorial Hospital as a result of being given unnecessary painkillers. Dr Jane Barton was a GP who provided clinical assistance in the wards affected. She was responsible for prescribing high dose diamorphine, through a syringe driver, which was inappropriate for the clinical conditions of the patients involved. She carried out this dangerous practice over a 12-year period. However, senior consultants who were ultimately clinically responsible for the patients were aware of her inappropriate prescribing and did nothing to intervene. Sadly, nurses raised their concerns but had been warned off. Had the hospital acted on these concerns, lives could have been saved.

A previous inquiry into the matter found that there was, ‘an institutionalised regime of prescribing and administering dangerous doses of a hazardous combination of medication not clinically indicated or justified’.3 In April 2019, police launched a new inquiry and relatives are hopeful that criminal charges will be brought against culpable staff.

Failure to refer to hospital

There are also cases when a GP fails to refer a patient to hospital in a timely manner or at all. If that failure to refer is deemed negligent and has led to injury, loss and damage then a claim can be investigated.

How to make a complaint

You have the right to make a complaint about the service you received from your GP, either in person, letter or email. You have several options which can be escalated if you are not satisfied with the response, including your local Primary Care Trust or health board. You also have the options of referring your complaint to the GMC.

How to make a claim for medical negligence

If a duty of care was owed to you and a breach in that care led to an injury, you could have a claim for compensation against the attending GP for medical negligence. At Osbornes Law we have a specialist team of solicitors who can help you decide whether or not you have a claim for medical negligence and advise you how to go about making that claim.

Our Promise to You

· We will review your potential claim by advising you on the NHS complaints procedure or other alternative procedure if your case does not relate to NHS care and treatment.

· We will not charge a fee for our time in reviewing your case.

· We can assist you with any issues that you may have regarding the complaints procedure or that you encounter in obtaining copies of your medical records.

· We will advise you of the course of action in respect of your case.

For a confidential discussion regarding your situation call Stephanie Prior on 020 7485 8811 or fill in our online enquiry form.

Speak to a Lawyer

Accreditations

Latest Medical Negligence News


Osbornes Law Osbornes Law @osborneslawyers Property abroad? Forced heirship rules are common place in Europe. Jan Atkinson @osborneslawyers gives her tips to… https://t.co/UpvrKgHJZ4 16 hours ago
Osbornes Law Osbornes Law @osborneslawyers Court of Appeal quashes council decision not to prioritise housing need for highly vulnerable young man… https://t.co/A1XGSSVrXT 2 days ago
Osbornes Law Osbornes Law @osborneslawyers Congratulations to Lisa and David for going straight to the top in Chambers and Partners @ChambersGuides new catego… https://t.co/DdNrfuFYlC 2 days ago
Osbornes Law Osbornes Law @osborneslawyers RT @LullabyTrust: If you have any questions about SIDS or safer sleep for babies, our Information Line is open weekdays 10am to 5pm on 0808… 3 days ago
Osbornes Law Osbornes Law @osborneslawyers Thanks to Chandos Lawn Tennis Club for hosting a fantastic invitational team competition on Saturday. Simon Brennan… https://t.co/XaaEpIuKYa 3 days ago
Osbornes Law Osbornes Law @osborneslawyers RT @HandHSocHeath: The next phase of our #MyHampsteadHeath Instagram competition is now open! Submit up to 4 photos on Instagram by Friday… 3 days ago
Osbornes Law Osbornes Law @osborneslawyers Chandos MND Tennis Open - invitational tennis match tomorrow for @MNDPatients. Please donate to a great charity. Go… https://t.co/yNzLIXHdth 5 days ago
Osbornes Law Osbornes Law @osborneslawyers RT @mc_alexm: I think we did too! Great to catch up and to share our journeys to qualification. #legalaidlawyers https://t.co/9qvzBkeFHS 6 days ago
Osbornes Law Osbornes Law @osborneslawyers RT @OsbornesCycling: Last evening our Personal Injury Lawyers @nsam91 @NikkiHall26 @swaine_laura from @osborneslawyers attended the Supreme… 6 days ago
Osbornes Law Osbornes Law @osborneslawyers RT @sarahcklscott: Amazing food and amazing atmosphere at @tapasrevolution opening night in Stratford Westfield!! Thank you so much for hav… 6 days ago
Osbornes Law Osbornes Law @osborneslawyers RT @Law_Works: LawWorks and @Probono_connect are delighted to be working together: helping barristers and solicitors to collaborate on pro… 7 days ago
Osbornes Law Osbornes Law @osborneslawyers We are delighted @osborneslawyers that our managing partner @SKightley has been elected as a Trustee for the London… https://t.co/Spml7aed0s 7 days ago

Introducing Your Medical Negligence Legal Team

Osbornes has an experienced team of specialist medical-negligence lawyers to assist with your case / situation

arrow pointing up

Camden

Livery House, 9 Pratt Street, London NW1 0AE
Tel: 020 7485 8811 Fax: 020 7485 5660
DX Number 57053 Camden Town

Hampstead

28A Hampstead High Street, Hampstead, NW3 1QA
Tel: 020 7485 8811 Fax: 020 7485 5660

Contact a Lawyer

Enter your details below to receive a call from Osbornes:


Trustpilot

Speak To A Lawyer

Speak

To a

Lawyer

ENQUIRY
SUBMIT