Disrepair Claim for Single Father

Background to the Claim

Osbornes Law represented a private tenant, a single father living with his young son in their rented flat, in a housing disrepair claim. For over three years, the tenant endured persistent issues, including significant water penetration due to leaks, which caused further damage throughout the property. The underfloor heating system frequently malfunctioned, leaving the home cold, and hot water was available only intermittently, adding to the discomfort. The defective heat recovery and ventilation system exacerbated the issues, creating an unhealthy living environment for the tenant and his son. The landlord’s repeated failure to address these problems in a timely manner left the tenant in a prolonged state of distress.

Action Against Landlord and Freeholder

Given the complexity of the issues and the uncertainty around the root cause of the defects, action was taken against both the landlord and the freeholder. Throughout the legal process, both parties provided limited disclosure and made minimal efforts to investigate or remedy the disrepair, further frustrating the tenant. Repairs and assessments were continuously delayed, despite numerous complaints and requests. The client, concerned for the health and well-being of his young child, was particularly distressed by the lack of response and the persistent nature of the problems.

To reduce the ongoing disruption and improve living conditions during the legal proceedings, Osbornes Law secured an early decant for the tenant and his son. This arrangement allowed them to temporarily move out of the damaged property while investigations were conducted, ensuring minimal disturbance to their daily lives.

£13,500 Settlement Achieved

Before formal court proceedings were issued, a settlement was reached with the landlord and the freeholder. The client received a settlement of £13,500 in compensation for the prolonged disrepair and its impact on their living conditions. Additionally, the landlord agreed to provide the tenant with a new tenancy within the same building, ensuring that the client and his son could move into a more suitable, repaired unit while maintaining their community ties and avoiding the inconvenience of relocating elsewhere.

This case highlights Osbornes Law’s commitment to securing fair outcomes for tenants in housing disrepair claims, ensuring that their rights are protected, and that landlords are held accountable for providing safe, habitable living conditions.

Speak to us about a housing disrepair claim

To speak with one of our housing solicitors, contact us by:

• Filling in our online enquiry form; or
• Calling us on 020 7485 8811