Court Intermediaries: Protecting the Vulnerable

vulnerable woman

Contact

Maria Kitsiou

Table of Contents

Court-appointed intermediaries for the vulnerable: a test of ‘necessity’

At Osbornes Law, our experienced children and family team represents many vulnerable individuals in a range of disputes.

Family cases frequently involve parties with particular vulnerabilities – not just children, but also domestic abuse victims, those with mental health conditions and the neurodivergent. In those circumstances, a party may need the support of a suitably-trained professional (an intermediary) in court proceedings.

The Court of Appeal has provided important guidance on whether an intermediary ought to be appointed in family proceedings.

What is an intermediary?

An intermediary is a trained professional who the court appoints to help the vulnerable party participate in court and, if required, in giving evidence (depending on their level of vulnerability). Their role is to ensure that the vulnerable party can participate in the hearing fairly. Strong communication skills are an intermediary’s special force.

A Judge’s power to appoint intermediaries is set out in Part 3A Family Procedure Rules 2010, which has recently been updated. Note that intermediaries are not the same as lay advocates (non-professionals) or McKenzie Friends (who often aren’t professionals).

Importantly, the court will only direct that an intermediary is appointed if it is necessary to enable the party to participate fairly in proceedings. The court may direct an assessment before deciding whether to appoint an intermediary.

What happened in this case?

In M (A Child: Intermediaries) [2025] EWCA Civ 440, a baby was the subject of care proceedings after sustaining an unexplained skull fracture. A fact-finding hearing into the cause of injury was listed.

The mother had a range of mental health conditions and disorders, ranging from Asperger’s Syndrome to anxiety and depression. A clinical psychologist’s report following a cognitive assessment concluded she would find giving evidence very stressful because of her general personality and cognitive processing issues. The psychologist recommended that she be supported by an intermediary in court. A subsequent intermediary assessment also recommended that the mother be assisted by an intermediary throughout the proceedings.

But the judge refused to appoint an intermediary for the fact-finding hearing, saying it was not necessary. No reasons were given in the final order, even though the rules required that they be given.

The Court of Appeal decisively concluded that the judge was wrong and had not paid enough attention to the mother’s difficulties. The information available clearly established that she needed an intermediary. The Court appointed an intermediary for the mother for case management hearings ahead of the fact-finding hearing, the hearing itself and for the related legal conferences between her and her lawyers.

Guidance

In his ruling, Lord Justice Jackson helpfully sets out the correct approach of the court that strikes a fair balance between the rights of vulnerable individuals and the demands of the justice system. In summary:

  • Decisions on intermediaries are to be made within the framework of Part 3A FPR (which includes a mandatory checklist). Those provisions are not complex and require little elaboration
  • The test for the appointment of an intermediary for any aspect of proceedings is that it is necessary to achieve a fair hearing
  • There must be early identification of vulnerability where it exists, though different considerations may apply to different elements of the proceedings
  • The court’s powers are wide enough to permit the authorisation of intermediary assistance for legal meetings outside the court building
  • An application for an intermediary must have an evidential basis, usually a cognitive report and, if authorised, an intermediary assessment, and possibly further evidence and submissions
  • When making its decisions, the court will consider other available participation directions.

What does this mean?

Osbornes stands out as a trusted legal firm, offering compassionate, expert guidance tailored to each client’s unique circumstances. As the court rightly expects, we understand the needs of vulnerable individuals and that their needs can change at different stages of proceedings. Our team is adept at recognising the support which vulnerable clients may need during contested court proceedings concerning their children.

If you need specialist and sensitive help and support from experienced family solicitors, contact our family law partner Maria Kitsiou at maria.kitsiou@osborneslaw.com or get in touch by:

  • Filling in our online enquiry form; or
  • Calling us on 020 7485 8811

Share this article

  • “Osbornes handle a significant amount of complex, high-value divorce work.”

  • “The family law team at Osbornes is one of the strongest in London; across all areas of work from international cases, financial and children work, Osbornes is a market leader.”

Get Expert Legal Advice Today Our experienced team offers clear, practical advice tailored to your needs Get Expert Guidance

Contact us today

Email us Send us an email and we’ll get back to you






    • Osbornes has a culture of dedication to clients and hard work.

      Chambers HNW 2025

    • Osbornes do some really complex work. The team is very solutions-focused, know the law and know when to take a firm line.

      Chambers HNW 2025

    • Osbornes' solicitors know what their client needs on each day as it’s an emotional and difficult journey. They are always there, 24/7.

      Chambers HNW 2025

    • Osbornes offers a high level of client care and manages client expectations realistically.

      Chambers 2025

    • They have a strong team, are heavyweights in this space and are very well respected in the courts.

      Chambers 2025

    • Osbornes handle a significant amount of complex, high-value divorce work.

      Chambers 2025

    • Osbornes have talented fee-earners at all levels.

      Chambers 2025

    • Osbornes is a top-end firm, a very well-established name. They have high-value matters, deal with complex matters and have a good team.

      Chambers 2025

    • I have found the team at Osbornes works very well together to diligently produce a quality end result. Client service has been excellent and I feel like I am in safe hands.

      Chambers 2025

    • Osbornes is a power house of a family firm. They are robust but realistic and client focused.

      Chambers 2025

    • Osbornes has lawyers with excellent experience.

      Chambers 2025

    • Osbornes is a hugely impressive firm that offers strength and depth to its clients.

      Legal 500 2025

    • The family law team at Osbornes is one of the strongest in London.

      Legal 500 2025

    • Osbornes‘ family team is headed up by Mark Freedman, a mediator and fighter who will get the job done on both complex financial matters and international children cases.

      Legal 500 2025

    • A market leader across public law, international cases, financial and children work.

      Legal 500 2025

    • "Osbornes handle a significant amount of complex, high-value divorce work."

      Chambers HNW 2024

    • "Osbornes have talented fee earners at all levels."

      Chambers HNW 2024

    • "Osbornes is a top-end firm, a very well-established name. They have high-value matters, deal with complex matters and have a good team."

      Chambers HNW 2024

    • "Lisa Pepper is a standout mediator - smart, sensitive and able to narrow the issues with ease."

      Chambers HNW 2024

    • "Lisa is good at cutting to the chase and identifying issues. She gets people talking and brings people together."

      Chambers HNW 2024

    • "Lisa is excellent - she's efficient, has a very good rapport with her clients and has an enormously outgoing energy. She is very effective in managing clients' cases."

      Chambers HNW 2024

    • Osbornes is vastly experienced and able to think around the issues and consider them in a new and refreshing way

      Chambers UK 2024

    • Osbornes is a really good team that gives a first-class service which is both sensible and insightful but also supportive of the client's needs.

      Chambers UK 2024

    • Osbornes Law offers affluent clients representation in high-value, complex family matters.

      Chambers UK 2024

    • [The Family Law department] handles significant matrimonial finance cases and complex nuptial agreements. Respected for its expertise in cross-border children law matters.

      Chambers UK

    • This team is perhaps best known for its children work, often involving complex international dynamics.

      Chambers UK

    Related InsightsVIEW ALL

    1. cornwall
      11.6.2025

      Property Value Drop Won’t Change Financial Order

      Drop in matrimonial home value is not enough to overturn a financial order, says Court The financial remedies team at...

      Read more
    2. older parents
      21.5.2025

      Surrogacy Law for Older Parents

      International surrogacy, older parents and future implications for a child At Osbornes Law, the family team specialises in both international...

      Read more
    3. Surrogacy
      17.4.2025

      The Risks of International Surrogacy: A Cautionary Message

      The risks of international surrogacy and the importance of getting legal advice At Osbornes Law, the family solicitors are specialists...

      Read more
    4. mother and child
      17.2.2025

      Domestic Violence: Restricting Parental Responsibility

      Domestic violence, coercive control and restricting parental responsibility Parental responsibility (PR) is an inherent legal right for most birth parents,...

      Read more
    5. matrimonial property
      4.2.2025

      Expensive Purchases in Prenups: Joint or Sole Property?

      Prenuptial agreements: are expensive purchases joint or sole property? The experienced family lawyers at Osbornes Law advise wealthy and high...

      Read more
    6. Law Commission
      23.1.2025

      Contempt of Court: Law Commission’s Reform Proposals

      Reforming Contempt of Court: Law Commission’s Proposals The Law Commission had been tasked by the Government to review the...

      Read more
    7. children on balcony
      23.1.2025

      Post-Adoption Contact With Birth Parent: Not If Adopters...

      Post-Adoption Contact With Birth Parent It is not uncommon for a birth parent to seek direct contact with an adopted...

      Read more
    8. children in wellies
      23.1.2025

      A High Bar For Challenging Adoption Orders

      Challenging adoption orders Adoption orders bring considerable implications for all the parties and judges do not make such orders lightly....

      Read more
    9. child`s feelings
      16.1.2025

      The Importance Of An Older Child’s Feelings...

      The importance of an older child’s feelings and wishes when making a final order When decisions are made concerning...

      Read more
    10. Psycholgy evaluation
      16.12.2024

      Vulnerable Clients: Female Psychologist Appointed

      Court Allows Female Expert for Abuse Victim in Family Case Many of our family clients are highly vulnerable, and sensitivity...

      Read more
    11. French Team
      4.11.2024

      Anglo-French Divorce: Jurisdiction Guide

      Anglo-French Divorce: which jurisdiction is right for you? It has been a year since we launched our Anglo-French department in...

      Read more
    12. borrowing money for divorce fees.
      1.10.2024

      Borrowing Money for Legal Fees in Divorce

      What if I can’t afford a lawyer for my divorce? When navigating a divorce, it is widely understood that...

      Read more
    13. Jewish Holliday
      27.9.2024

      Navigating Divorce, Child Arrangements, and the Jewish Festivals:...

      A Jewish divorce presents unique challenges, especially regarding child arrangements and upcoming festivals. Balancing differing levels of religious observance can...

      Read more
    14. osbornes hampstead
      25.9.2024

      Who Pays the Debts After Divorce?

      Am I liable for my husband’s debts if we are separated? Debt is a significant source of stress for...

      Read more
    15. Savings after divorce
      25.9.2024

      What Happens to Savings & Investments in Divorce?

      Divorce often raises important questions about the division of assets, particularly savings and investments. Understanding what happens to these financial...

      Read more
    16. Yacht - High-Net Divorce
      20.9.2024

      Navigating Property Rights in Divorce: Yacht vs. House

      A Yacht, A House, and Terminating Matrimonial Home Rights The family court has ruled in the latest instalment of a...

      Read more
    17. Child Abduction by Father
      17.9.2024

      High Court Returns Abducted Children from UK to...

      Children abducted from Austria and smuggled to UK on small boat by father returned to Austria by the High Court...

      Read more
    18. surrogacy
      12.9.2024

      Landmark Decision: A Surrogate Mother’s Rights Are...

      In the world of surrogacy, legal rights and parental responsibilities can be a complicated issue. Non-profit surrogacy is legal in...

      Read more
    19. hampstead heath houses
      8.8.2024

      Wife’s Award Increased Due to Failure To...

      Understanding the Impact of Changed Circumstances on Prenuptial Agreements Prenuptial agreements have become the norm where a husband or wife...

      Read more
    20. central family court
      5.8.2024

      Why Did Lauryn Goodman Take Kyle Walker to...

      Introduction to the case After a judge took the unusual step of making his judgement public, we’re starting to...

      Read more
    21. court of appeal
      1.8.2024

      Standish v Standish: Court of Appeal Decision on...

      Court of Appeal reduces wife’s divorce award by £20million Dealing with financial matters on divorce can be complex. And...

      Read more
    22. bmw outside house
      1.8.2024

      Matrimonial vs Non-Matrimonial Assets

      Matrimonial vs Non-Matrimonial Assets in Divorce During a divorce, people often make the mistake of assuming that everything they own...

      Read more
    23. man with girl
      1.8.2024

      What is a Periodical Payments Order?

      Periodical Payments Orders in Divorce Throughout the process of a divorce or when unmarried couples with children split up, numerous...

      Read more
    24. 2 people working out finances
      1.8.2024

      What is a Lump Sum Order?

      A lump sum order is a crucial element of divorce settlements that can significantly impact the financial future of both...

      Read more

    VIEW ALL