Bupa Healthcare & Clinic Negligence Claims

Expert Solicitors for Bupa UK Medical Negligence Claims

Whether it was a missed diagnosis during a health assessment or an error at a Bupa clinic, we are here to help. Our specialist lawyers will guide you through the claims process to ensure you are compensated for failures in your care and any resulting long-term impact.

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  • “Osbornes handles a wide range of high-value and complex clinical negligence cases, with particular expertise in birth injury, delayed cancer diagnosis, spinal injury, and fatal claims.”

  • “Osbornes Law is an established firm which handles a breadth of complex and high-value clinical negligence matters.”

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Table of Contents

Claims for negligence by Bupa private healthcare

Bupa is a household name in private healthcare, often sought out for health assessments, private GP services, and specialist clinics. If a Bupa screening missed a “red flag” or a private consultation led to a delayed diagnosis, the consequences can be life-changing. We help you claim the compensation and support needed to put things right.

Areas of focus for Bupa negligence claims

Our team handles a wide range of claims specifically related to Bupa’s outpatient and diagnostic services:

Making a Bupa negligence claim

Bupa often acts as both an insurer and a provider. We clarify the boundaries to ensure your claim is made against the correct entity, whether that is the individual clinician or the clinic itself. Our “No Win No Fee” approach means you can pursue your claim with peace of mind.

The claims process at a glance

To help you understand what to expect, most private negligence claims follow this professional path:

  1. Initial Consultation: We listen to your story and assess the merits of your case.
  2. Evidence Gathering: We secure your medical records and instruction from independent experts.
  3. Letter of Claim: We formally notify the provider or consultant of the negligence.
  4. Negotiation: We work to reach a settlement that covers your pain, suffering, and financial losses.

Why choose Osbornes Law?

“Osbornes handles a wide range of high-value and complex clinical negligence cases, with particular expertise in birth injury, delayed cancer diagnosis, spinal injury, and fatal claims.” – Legal 500 UK

Speak to a specialist solicitor today

If you believe you’ve suffered due to negligent care in a private hospital, don’t delay. Our experienced team is here to assess your case and guide you through your options.

Get tailored legal advice for your situation

  • Call us now on 020 7485 8811
  • Or complete our online enquiry form

Let us help you secure the answers and compensation you deserve.

Speak to us about a Bupa Negligence Claim

Email us Send us an email and we’ll get back to you






    • Jodi Newton acts for clients on claims arising from negligent obstetric care, sepsis and delays in diagnosis and treatment.

      Chambers UK 2026

    • Osbornes Law offers experience in obstetric and fatal claims as well as niche cauda equina cases.

      Chambers UK 2026

    • The team has particular expertise in cases stemming from delays in diagnosis as well as surgical injury and wrongful birth claims.

      Chambers UK 2026

    • Osbornes Law is an established firm which handles a breadth of complex and high-value clinical negligence matters.

      Chambers UK 2026

    • They are a very tight team. They're very friendly, helpful and obtain excellent results for clients.

      Chambers UK 2026

    • A quality firm of solicitors with excellence at all levels of the team.

      Chambers UK 2026

    • They know the law inside out and proactively work with counsel to drive cases forward. They are a go-to for complex claims.

      Chambers UK 2026

    • Osbornes handles a wide range of high-value and complex clinical negligence cases, with particular expertise in birth injury, delayed cancer diagnosis, spinal injury, and fatal claims.

      Legal 500 2026

    • I am always happy to get instructions from Osbornes. They have excellent quality work, the team knows exactly what they are doing and are a real pleasure to work with. Excellent legal knowledge.

      Legal 500 2026

    • The team has excellent leadership and provide an above and beyond service for their clients.

      Legal 500 2026

    • A close knit team with excellent knowledge and technical acumen across the board.

      Legal 500 2026

    • You get a real sense that they care about clients and each other, working together to get the best results.

      Legal 500 2026

    • The team works very well together as they are genuinely kind and friendly people.

      Legal 500 2026

    • Osbornes are always professional and diligent in respect of their clients.

      Chambers 2025

    • Osbornes has an excellent depth of experience across the team.

      Chambers 2025

    • Across the board, they are all a pleasure to work with. They always keep a pragmatic head and all have an eye on the best outcome for the client.

      Chambers 2025

    • Small but very effective and experienced team so every client benefits from the personal touch but also highly skilled litigation know-how. Capability of the team means they can handle all aspects of very complex cases as well as straightforward matters.

      Legal 500 2025

    • Jodi Newton holds over 20 years of experience in birth and surgical injury cases, including those pertaining to cerebral palsy, negligent treatment of sepsis, and negligent A&E treatment.

      Legal 500 2025

    • Osbornes has a skilled team of solicitors advising clients on a wide range of clinical negligence matters.

      Legal 500 2024

    • Hard working, approachable, good knowledge of clinical negligence and clients’ specific conditions

      Legal 500 2024

    • A joy to work with and always 100% client focused at all times.

      Legal 500 2024

    • The clinical negligence team at Osbornes is much lauded for its ability to ‘represent the diverse range of London-based clients

      Legal 500 2024

    • Stephanie has developed a particularly strong reputation for her handling of birth injury claims, as well as cases concerning surgical negligence and delays in surgery.

      Chambers UK

    • "An excellent firm which achieves fantastic outcomes for clients."

      Legal 500 2021

    • "Stephanie Prior takes on complex cases and gets excellent results. She has a background in medicine which serves her clients well and is a realistic but tough litigator."

      Legal 500 2021

    • "Stephanie Prior is hugely dedicated, adored by her clients, tenacious, efficient and extremely knowledgeable."

      Legal 500 2021

    • "Stephanie Prior is very good with troubled clients and is easily able to make them feel at ease."

      Legal 500 2021

    • "Stephanie shows sensitivity and deals with things in an understanding way."

      Chambers UK 2021

    • Osbornes provides a very intimate and personal client service which is increasingly rare in this sector.

      Legal 500 2020 - Clinical Negligence

    • The lawyers in the team are highly experienced and will drive cases very hard on behalf of their clients.

      Legal 500 2020 - Clinical Negligence

    • "Stephanie Prior has a realistic attitude to the complexities of the cases. She wins the trust of her clients and goes the extra mile to ensure they get the best outcomes."

      Legal 500 2020 - Stephanie Prior

    • "Stephanie Prior... manages a varied caseload, including obstetric claims, child and adult brain injury cases and fatal and non-fatal spinal cord injury cases."

      Chambers UK

    • "Stephanie is experienced, knowledgeable of all aspects of clinical negligence work, and strategic in running cases."

      Chambers UK

    • "The team were extremely professional in putting my needs first. There was a joined-up approach to catering for the client, and all lawyers involved were briefed and constructive."

      Chambers UK

    • Stephanie Prior is always very professional and kind. Highly recommended.

      Medical Negligence Client

    • Quite simply excellent, with a highly competent and well-rounded team. They understand complex medical litigation and have been our lifesavers, and we will always owe them our immense gratitude.

      Medical Negligence Client

    News & InsightsVIEW ALL

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    9. Nick - BBC
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    10. woman on wilchair
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    16. maternity sign
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    17. left shoulder surgery
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    18. neurosurgery
      29.4.2025

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    20. child in hospital
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    21. ankle injury
      29.1.2025

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    22. Hospital sign MATERNITY
      14.10.2024

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      Great Ormond Street Hospital Negligence & How to Claim

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