Bupa Healthcare & Clinic Negligence Claims
Expert Solicitors for Bupa UK Medical Negligence Claims
Whether it was a missed diagnosis during a health assessment or an error at a Bupa clinic, we are here to help. Our specialist lawyers will guide you through the claims process to ensure you are compensated for failures in your care and any resulting long-term impact.

“Osbornes handles a wide range of high-value and complex clinical negligence cases, with particular expertise in birth injury, delayed cancer diagnosis, spinal injury, and fatal claims.”
“Osbornes Law is an established firm which handles a breadth of complex and high-value clinical negligence matters.”
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Claims for negligence by Bupa private healthcare
Bupa is a household name in private healthcare, often sought out for health assessments, private GP services, and specialist clinics. If a Bupa screening missed a “red flag” or a private consultation led to a delayed diagnosis, the consequences can be life-changing. We help you claim the compensation and support needed to put things right.
Areas of focus for Bupa negligence claims
Our team handles a wide range of claims specifically related to Bupa’s outpatient and diagnostic services:
- Diagnostic Failures: Misinterpreted MRI, CT, or health assessment results.
- Private GP Negligence: Failure to refer a patient to a specialist when symptoms are clear.
Making a Bupa negligence claim
Bupa often acts as both an insurer and a provider. We clarify the boundaries to ensure your claim is made against the correct entity, whether that is the individual clinician or the clinic itself. Our “No Win No Fee” approach means you can pursue your claim with peace of mind.
The claims process at a glance
To help you understand what to expect, most private negligence claims follow this professional path:
- Initial Consultation: We listen to your story and assess the merits of your case.
- Evidence Gathering: We secure your medical records and instruction from independent experts.
- Letter of Claim: We formally notify the provider or consultant of the negligence.
- Negotiation: We work to reach a settlement that covers your pain, suffering, and financial losses.
Why choose Osbornes Law?
- Proven track record in private healthcare claims
- Partner-led service with personal support throughout
- Expert medical advisors to assess your case
- No win, no fee funding options available
“Osbornes handles a wide range of high-value and complex clinical negligence cases, with particular expertise in birth injury, delayed cancer diagnosis, spinal injury, and fatal claims.” – Legal 500 UK
Speak to a specialist solicitor today
If you believe you’ve suffered due to negligent care in a private hospital, don’t delay. Our experienced team is here to assess your case and guide you through your options.
Get tailored legal advice for your situation
- Call us now on 020 7485 8811
- Or complete our online enquiry form
Let us help you secure the answers and compensation you deserve.
Speak to us about a Bupa Negligence Claim
Call us 020 7485 8811
Email us Send us an email and we’ll get back to you
Jodi Newton acts for clients on claims arising from negligent obstetric care, sepsis and delays in diagnosis and treatment.
Osbornes Law offers experience in obstetric and fatal claims as well as niche cauda equina cases.
The team has particular expertise in cases stemming from delays in diagnosis as well as surgical injury and wrongful birth claims.
Osbornes Law is an established firm which handles a breadth of complex and high-value clinical negligence matters.
They are a very tight team. They're very friendly, helpful and obtain excellent results for clients.
A quality firm of solicitors with excellence at all levels of the team.
They know the law inside out and proactively work with counsel to drive cases forward. They are a go-to for complex claims.
Osbornes handles a wide range of high-value and complex clinical negligence cases, with particular expertise in birth injury, delayed cancer diagnosis, spinal injury, and fatal claims.
I am always happy to get instructions from Osbornes. They have excellent quality work, the team knows exactly what they are doing and are a real pleasure to work with. Excellent legal knowledge.
The team has excellent leadership and provide an above and beyond service for their clients.
A close knit team with excellent knowledge and technical acumen across the board.
You get a real sense that they care about clients and each other, working together to get the best results.
The team works very well together as they are genuinely kind and friendly people.
Osbornes are always professional and diligent in respect of their clients.
Osbornes has an excellent depth of experience across the team.
Across the board, they are all a pleasure to work with. They always keep a pragmatic head and all have an eye on the best outcome for the client.
Small but very effective and experienced team so every client benefits from the personal touch but also highly skilled litigation know-how. Capability of the team means they can handle all aspects of very complex cases as well as straightforward matters.
Jodi Newton holds over 20 years of experience in birth and surgical injury cases, including those pertaining to cerebral palsy, negligent treatment of sepsis, and negligent A&E treatment.
Osbornes has a skilled team of solicitors advising clients on a wide range of clinical negligence matters.
Hard working, approachable, good knowledge of clinical negligence and clients’ specific conditions
A joy to work with and always 100% client focused at all times.
The clinical negligence team at Osbornes is much lauded for its ability to ‘represent the diverse range of London-based clients
Stephanie has developed a particularly strong reputation for her handling of birth injury claims, as well as cases concerning surgical negligence and delays in surgery.
"An excellent firm which achieves fantastic outcomes for clients."
"Stephanie Prior takes on complex cases and gets excellent results. She has a background in medicine which serves her clients well and is a realistic but tough litigator."
"Stephanie Prior is hugely dedicated, adored by her clients, tenacious, efficient and extremely knowledgeable."
"Stephanie Prior is very good with troubled clients and is easily able to make them feel at ease."
"Stephanie shows sensitivity and deals with things in an understanding way."
Osbornes provides a very intimate and personal client service which is increasingly rare in this sector.
The lawyers in the team are highly experienced and will drive cases very hard on behalf of their clients.
"Stephanie Prior has a realistic attitude to the complexities of the cases. She wins the trust of her clients and goes the extra mile to ensure they get the best outcomes."
"Stephanie Prior... manages a varied caseload, including obstetric claims, child and adult brain injury cases and fatal and non-fatal spinal cord injury cases."
"Stephanie is experienced, knowledgeable of all aspects of clinical negligence work, and strategic in running cases."
"The team were extremely professional in putting my needs first. There was a joined-up approach to catering for the client, and all lawyers involved were briefed and constructive."
Stephanie Prior is always very professional and kind. Highly recommended.
Quite simply excellent, with a highly competent and well-rounded team. They understand complex medical litigation and have been our lifesavers, and we will always owe them our immense gratitude.
News & InsightsVIEW ALL
- 29.1.2026
Failures in Psychiatric Care: Securing Justice for Victor
Nicholas Leahy, a Senior Associate in the medical negligence team at Osbornes Law was instructed in March 2021 by Victor to...
Read more - 3.12.2025
Liability Secured for Child with Cerebral Palsy
Full admissions of liability secured on behalf of child with quadriplegic cerebral palsy Jodi Newton, Partner in our Medical Negligence...
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Addenbrooke’s Hospital Complaints
Review finds harm to children by surgeon at Addenbrooke’s Hospital An independent review by Cambridge University Hospitals NHS Foundation...
Read more - 28.10.2025
Liability Settlement Secured in High Court Wrongful Birth...
Supporting Ellie’s future: High Court settlement in wrongful birth case Nicholas Leahy, Senior Associate in the Medical Negligence team...
Read more - 6.10.2025
Osbornes Law Proud to Support the Oscar’s...
We were honoured to be the Headline Sponsor of the Oscar’s Wish Foundation’s 10th Anniversary Charity Ball on...
Read more - 1.10.2025
Jess’s Rule Rolled Out in England to...
Jess’s Rule establishes a “three strikes and rethink” approach for GP practices to prevent avoidable missed diagnoses deaths. The...
Read more - 2.9.2025
New Medical Negligence Head for Osbornes to Spearhead...
Hugh Johnson joins Osbornes Law to lead the firm’s medical negligence team Hugh Johnson has been appointed as new...
Read more - 27.8.2025
HSSIB Review Exposes NHS Maternity Failures
Patient safety body HSSIB publishes exploratory review of maternity and neonatal services As Head of Paediatric and Birth Negligence cases...
Read more - 26.8.2025
Scandal-Hit NHS Trust Pays Over Avoidable Stillbirth
Scandal-hit hospital at centre of national probe agrees five-figure payout over ‘avoidable’ failings that led to stillbirth of baby girl...
Read more - 13.8.2025
Record Cauda Equina Compensation Settlement
Record Cauda Equina Syndrome compensation secured after delayed treatment Hugh Johnson acted on behalf of Mary, a 38 year old who...
Read more - 13.8.2025
Multi-Million £ Settlement Following Undiagnosed Spinal Fracture
Hugh Johnson, Head of Medical Negligence at Osbornes Law, secured a multi-million pound settlement for Rose, a 63-year-old retired social...
Read more - 24.7.2025
5-Figure Settlement for Iron Infusion Claim
Successful settlement for a pregnant woman injured by an unnecessary iron infusion Osbornes Law have reached another successful outcome for...
Read more - 10.7.2025
£700K Settlement for Crohn’s Disease Negligence
Negligent delay in diagnosing Crohn’s disease leads to £700K settlement Jodi Newton, Partner, was instructed in a case against...
Read more - 13.5.2025
Damages Recovered for Necrotic Pressure Sore
Elline Demetriou recovers damages following a necrotic pressure sore on her client’s heel Elline Demetriou, Solicitor in our clinical...
Read more - 12.5.2025
Complaints Against Suspended Surgeon Ms Kuldeep Stohr
Ms Kuldeep Stohr, orthopaedic surgeon at Addenbrooke’s Hospital suspended In February 2025, Cambridge University Hospitals NHS Foundation Trust (CUH) confirmed...
Read more - 6.5.2025
Six-Figure Settlement for Negligent C-Section Delivery
Osbornes secures a six-figure settlement following a negligent caesarean section delivery Jodi Newton, Partner and head of our Obstetric and...
Read more - 6.5.2025
Six-Figure Settlement for Negligent Shoulder Surgery
Settlement following a claim against Bedfordshire Hospitals NHS Foundation Trust Elline Demetriou, a Solicitor in our clinical negligence team, acted...
Read more - 29.4.2025
Five-Figure Settlement in Fatal Medical Negligence Case
Osbornes Law secures a five-figure compensation following a fatal medical negligence claim Osbornes acted for our client, E, who brought...
Read more - 4.4.2025
Time To Move On From Physician Associates?
BMA raises concerns over patient safety: the risks of Physician and Anaesthesia Associates in the NHS The British Medical Association (...
Read more - 4.2.2025
Claim Settled for Child’s Surgery Injuries
Osbornes secures settlement for child’s surgery-related injuries Osbornes Law successfully represented a minor, X, in a claim against two...
Read more - 29.1.2025
£27,000 DVT Claim Settled Against Royal Free London NHS
Successful settlement for DVT case against Royal Free London NHS Foundation Trust Successful Settlement of £27,000.00 for DVT Claim against Royal...
Read more - 14.10.2024
Multi-Million Settlement in Cerebral Palsy Negligence Case
Judge awards multi-million settlement in cerebral palsy medical negligence claim Jodi Newton, Partner and specialist medical negligence lawyer at Osbornes...
Read more - 19.9.2024
Report highlights failings in maternity care
The Care Quality Commission (CQC) has recently carried out a national review of 131 maternity inspections between 2022 and 2024, finding that failures...
Read more - 12.9.2024
Great Ormond Street Hospital Negligence & How to Claim
Review of negligence at Great Ormond Street Hospital At Osbornes Law, we’ve supported families through some of the most...
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