Delayed Basal Cell Carcinoma diagnosis client story
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Elline Demetriou
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Settlement for delayed diagnosis of Basal Cell Carcinoma
We are pleased to have successfully secured a settlement for our client following a delayed cancer diagnosis of Basal Cell Carcinoma (BCC). The compensation received will help our client access specialist skin camouflage products to conceal her facial scarring, significantly improving her quality of life and confidence.
Case overview
Our client, C, noticed a lump on the side of her nose in September 2019. Given her family history of skin cancer, she was concerned it might be malignant and promptly visited her GP. The lump measured approximately 1.1cm in diameter. The GP examined it, prescribed topical cream, and referred her to a dermatologist, highlighting clear textbook signs of BCC.
However, during an appointment on 10 January 2020, the dermatologist mistakenly diagnosed the lump as a sebaceous cyst, noting “no features to suggest BCC.” C received a steroid injection and topical gel treatment, but was discharged without any further follow-up or safety netting advice.
The lump worsened over subsequent months, becoming sore, red, and bleeding by August 2020. Concerned by the deterioration, C consulted a private dermatologist in mid-September 2020, who diagnosed BCC after a biopsy confirmed the carcinoma.
Consequences of delayed diagnosis
Due to the delayed diagnosis, C underwent Mohs surgery—a more invasive procedure than would have been necessary if diagnosed earlier—and required a skin graft. She experienced significant worry, anxiety, and loss of confidence resulting from additional facial scarring caused by the delay.
Importance of early diagnosis of Basal Cell Carcinoma
Basal cell carcinoma is among the most common forms of skin cancer, accounting for approximately 75% of cases, according to the NHS. Early detection significantly reduces the impact of treatment.
Concerned about a Basal Cell Carcinoma diagnosis?
If you have a skin abnormality such as a lump, ulcer, lesion, or persistent discolouration lasting more than four weeks, seek medical advice immediately—even if it seems unlikely to be serious.
Contact us today for a confidential consultation and expert advice.
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