Inquest finds negligence led to man’s death

18 Sep 2016

On Tuesday 13th September 2016, Chelmsford coroner’s court recorded a narrative verdict and found that serious medical failings led to the death Gary Page, 54, at his home in Essex.

In February 2016, Mr Page called for an ambulance after experiencing chest and arm pains. A private ambulance, working for the NHS trust arrived and the most senior crew member misread an electrocardiogram and dismissed the chest pains as heartburn or a pulled muscle. She also advised Mr Page and his wife that he was not having a heart attack.

This was despite the concerns of a junior colleague who voiced his concerns on numerous occasions that based on the ECG readings; Mr Page should be taken to hospital.

Mr Page subsequently did not attend hospital and tragically died the next morning at his home.

The coroner found that Mr Page’s death was preceded by ‘serious failing of medical care’ provided by the private ambulance service. The East of England ambulance service, which contracts the private ambulance service commissioned a serious incident report which found a number of failings including the lack of a fully trained paramedic on board the ambulance, complacency by the senior technician on board who failed to act on her colleague’s concerns and wrongly advising Mr Page that he was well enough not to have to go to hospital.

Stephanie Prior, specialist medical negligence lawyer at Osbornes and who acted for the family comments:

“It is clear from the emotional interview that Mrs Page gave that Gary’s death has had a devastating effect on her and the entire Page family. During the interview she outlines the events which led up to Gary’s death and it is clear that major failings and medical negligence were present which resulted in Gary’s death. Mrs Page continues to suffer significant anguish knowing that had her husband been correctly treated, his death could and should have been prevented. We are pleased that the coroner endorsed this position, however as Mrs Page says in her interview this does not make up or compensate for her husband’s tragic death at all”.

If you believe you or someone you know has suffered from incorrect medical treatment you can speak to Stephanie on a confidential basis by calling 020 7485 8811 or e-mailing

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