Mandy Groves

Solicitor
Housing and Social Care

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    • Excellent work as usual Team Osbornes Law. Our service users have experienced some of the exceptional outcomes yourselves have achieved as outcomes for their housing and social issues.

      Keep up the excellent work.

      Options4change

    • William Ford is the best housing and public law solicitor of his generation.

      Legal 500 2024

    • ‘Osbornes are very approachable; in a time where many firms are unwilling to take on cases that do not look promising, they are prepared to look at difficult situations and find a way to assist their clients.

      Legal 500 2023

    • "Osbornes is one of the firms that I consistently recommend. Excellent service, and thorough and knowledgable lawyers."

      Legal 500 2023

    • ‘From the very first moment, I was aware and grateful to have been put in touch with Osbornes. The expertise, advice, leaving no stone unturned right from the first minute until the very last, I would most certainly recommend every single time.’

      Legal 500 2023

    • "The associates have a thorough knowledge of the area of law, communicate effectively and are incredibly easy to work with."

      Legal 500 2023

    • "They are a firm that likes a challenge and are prepared to do the groundwork to develop cases, even if it means much preparation without remuneration."

      Legal 500 2023

    • "It is clear the firm put the interests of the client first at all times."

      Legal 500 2023

    • "There’s a real sense of team ethic. It’s clear that internal communication and case recording are strong because if a solicitor handling a case is away the person covering is fully up to speed, has the necessary documents available to them and nothing falls through the cracks."

      Legal 500 2023

    • "If a short deadline comes up on an urgent case, solicitors are active in collaborating to ensure it can be met."

      Legal 500 2023

    • "The practice is ‘undoubtedly one of the best in the business‘ and has a strong reputation for complex disrepair cases and possession claims against local authorities and housing associations."

      Legal 500 2023

    • Very strong team – incredibly knowledgable with good cross-over knowledge in mental capacity and community care. Thorough, dedicated and very professional. Clients will feel they are getting a gold standard service.

      Legal 500 2022

    • "Osbornes are an exceptional team. They have a wealth of housing experience and knowledge that is ‘top notch’. Clients are safe in their hands. As colleagues, they have a fantastic working relationship with each other and, feeding off of each other’s expert knowledge, their solicitors work to ensure that no stone is unturned."

      Legal 500 2021

    • "The team at Osbornes is inspired by its leader Will Ford, a truly first-rate, modern lawyer’s lawyer. The team have blossomed under his Will and are now packed with conscientious, dedicated and excellent lawyers who always give their clients 100%."

      Legal 500 2021

    • "Alex McMahon – thorough and committed. Very easy to work with."

      Legal 500 2021

    • "William Ford - A good technical lawyer with a strong commitment to his clients"

      Legal 500 2021

    • "A committed and well-organised team with a good knowledge of the law and who work hard to secure a good outcome for their clients"

    • "Osbornes has an impressive social housing team and the quality of their work that I have seen is very high. Will Ford is a very well-regarded figure in the housing law world and leads a team of high quality and committed lawyers."

      Legal 500 2021

    • "Osbornes provide an incredibly high-quality service to their clients. The firm treats its legal aid clients with the same respect and commitment as if they were important private clients, which is rare and admirable. Their housing solicitors are also highly skilled and knowledgable."

      Legal 500 2021

    • "He goes the extra mile for his clients."

      Chambers UK 2021

    • "He is an excellent lawyer with exceptional attention to detail. He leaves no stone unturned in finding the right solution for his clients."

      Chambers UK 2021

    • "This is an outstanding firm with great attention to detail. They work tirelessly to achieve the best possible outcome for their clients. They have excellent client care skills and are extremely organised."

      Chambers UK 2021

    • “Osbornes has an impressive social housing team and the quality of their work that I have seen is very high. Will Ford is a very well-regarded figure in the housing law world and leads a team of high quality and committed lawyers. The existence of family and property law teams at the firm, amongst others, means that they are able to offer a holistic and expert approach to their clients.”

      Legal 500 2021 - William Ford

    • William Ford is "highly committed to his clients and leaves no stone unturned in seeking to assist them with their problems"

      Chambers & Partners Directory 2020, William Ford

    • William Ford "is an astute litigator, and his breadth of knowledge allows him to take a holistic approach to clients’ situations."

      Chambers & Partners Directory 2020, William Ford

    • "They are at the forefront of legal developments in the field of social housing and community care. They are committed to using their multidisciplinary expertise to achieve the best possible outcomes for clients."

      Chambers & Partners Directory 2020, Social Welfare

    • "This a great team - the quality of their work is amazing and they are very professional"

      Chambers & Partners Directory 2020, Social Welfare

    • "An exceptional outfit. They take on difficult cases, fight hard and win."

      Chambers UK

    • "William Ford frequently represents tenants in possession proceedings, homelessness appeals and disrepair claims... and is praised for his dynamic and hard-working approach."

      Chambers UK

    • "Osbornes team is noted for cross-practice expertise in areas such as housing and community care, which it brings to bear in disrepair, possession and homelessness cases involving vulnerable adults, individuals with language difficulties, the elderly and those with no recourse to public funds."

      The Legal 500

    • "The absolutely brilliant William Ford."

      The Legal 500

    • I was very happy with the excellent service from Osbornes in my disrepair case. They obtained a great result in my case and always pushed hard for my rights.

      Disrepair Client

    • The social housing team is friendly, approachable and genuinely care about its clients.

      Chambers UK

    • A broad knowledge places the social housing department one step ahead of others when it comes to community care knowledge.

      Chambers UK

    • The social housing department always go the extra mile.

      Chambers UK

    • The social housing team has a strong track record in representing tenants in claims against local authorities and housing associations, with particular expertise in complex disrepair and possession cases.

      Legal 500

    • The social housing department provides an excellent service and is able to react quickly in critical situations.

      Legal 500

    • Thanks for all your support during this very difficult time for my family.

      Housing and Social Care Client

    • William Ford receives effusive praise for his dedication and commitment to social housing. Interviewees highlight his technical understanding and background in housing law, and describe him as highly impressive."

      Chambers UK

    • The team understand vulnerable clients and young people, and on the front line they are prompt and efficient.

      Housing and Social Care client

    • Edward Taylor undertook my case from an almost unwinnable position. From our first meeting, Edward's enthusiasm was apparent. He was determined, diligent and most professional when dealing with my case, keeping me informed at every stage. I wholeheartedly thank Edward for his endeavours and would not hesitate in recommending him and Osbornes Solicitors to others.

      Housing and Social Care Department Client

    • Osbornes Solicitors give us the confidence and strength to continue and input the belief that the case would turn in our favour … What was most important was the transparency in communication that Osbornes provided.

      Housing and Social Care Department Client

    • Osbornes Solicitors are the pinnacle of professionalism and have gone beyond to assist with this case … I felt that I wasn't only dealing with just one dedicated solicitor but I had a good knowledgeable team behind me at all times.

      Housing and Social Care Department Client

    • I have been extremely impressed with the level of patience and guidance provided in the case … I would like to thank you for your sympathetic approach and understanding towards my mother’s case and I would strongly recommend Osbornes Solicitors to anybody.

      Housing and Social Care Department Client

    • 'First-class lawyer' William Ford is 'completely dedicated to making a positive difference', and is acting in cases challenging the 'bedroom tax'.

      Legal 500

    • Osbornes is commended for its 'rare level of commitment'.

      Legal 500

    • William acts on possession, disrepair and homelessness cases, and has particular expertise in the protection of tenancy deposits under the Housing Act 2004

      Chambers UK

    Accreditations

    • Times best law firm 2024
    • legal 500 leading firm
    • chambers logo