Damages Recovered for Necrotic Pressure Sore

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Elline Demetriou recovers damages following a necrotic pressure sore on her client’s heel

Elline Demetriou, Solicitor in our clinical negligence team recovered damages for her client who sustained a necrotic pressure sore on his heel.

The background

Our client has required assistance from carers for several years due to a pre-existing condition. He lacks sensation in his lower limbs and is therefore he is not able to recognise skin breakdown or alert his carers to it. His carers were therefore responsible for checking his lower limbs for any redness and signs of skin breakdown, as well as applying barrier creams to prevent this.

His family had raised concerns about the quality of care he was receiving but no corrective action was taken by the care agency.

In October 2021, our client was out for the day with his family when they noticed he was limping. District Nurses were called out to visit him and they found a large area of dead tissue on his heel. Our client was admitted to hospital with an infected heel ulcer measuring 6cm x 7cm. He was at risk of needing an amputation but thankfully, this was not required. He did however have to undergo two debridement procedures and have a prolonged hospital stay.

Our client’s ulcer has never fully healed; he has endured a continuous cycle of improvement and deterioration over the last three years. Unfortunately, he has been unable to return to work ever since.

The outcome

A Letter of Claim was sent to the private care agency. They categorically denied liability but following a robust Letter of Challenge served by Osbornes, the case was settled in our client’s favour.

Following the settlement, our client stated:

“From start to finish, the service we received was exceptional. Our solicitor, Elline, was truly brilliant; professional, compassionate, and incredibly responsive throughout the entire process.”

The settlement achieved and our client’s words, are proof of the exceptional dedication and expertise of Elline Demetriou and the clinical negligence team at Osbornes Law. Elline’s strategic legal acumen combined with her unwavering commitment to justice, ensured that our client received the compensation he deserved.

How can we help ?

Osbornes’ commitment to their clients’ well-being and their ability to navigate complex legal challenges make them a trusted and reliable partner for anyone seeking justice in clinical negligence cases. If you or a loved one require expert legal assistance, please feel free to contact us by:

  • Filling in our online enquiry form; or
  • Calling us on 020 7485 8811

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  • “Small but very effective and experienced team so every client benefits from the personal touch but also highly skilled litigation know-how. Capability of the team means they can handle all aspects of very complex cases as well as straightforward matters.”

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    • Elline Demetriou is one to watch for the future. She is determined and thoughtful, with a real dedication to her clients.

      Legal 500 2025

    • Osbornes are always professional and diligent in respect of their clients.

      Chambers 2025

    • Osbornes has an excellent depth of experience across the team.

      Chambers 2025

    • Across the board, they are all a pleasure to work with. They always keep a pragmatic head and all have an eye on the best outcome for the client.

      Chambers 2025

    • Small but very effective and experienced team so every client benefits from the personal touch but also highly skilled litigation know-how. Capability of the team means they can handle all aspects of very complex cases as well as straightforward matters.

      Legal 500 2025

    • Osbornes is a very respected firm in the marketplace.

      Chambers UK 2024

    • They handle really complex cases very well

      Chambers UK 2024

    • The clinical negligence team are knowledgeable and professional in their approach and demonstrate a high level of skill in litigation work.

      Chambers UK 2024

    • Osbornes Law offers experience in obstetric and fatal claims as well as niche cauda equina cases.

      Chambers UK 2024

    • Osbornes Law is an established firm which handles a breadth of complex and high-value clinical negligence matters.

      Chambers UK 2024

    • “The team is very quick and efficient in responding."

      CHAMBERS UK 2023

    • "Obsbornes Law is always client-focused and works tirelessly to obtain the best outcomes for clients."

      CHAMBERS UK 2023

    • They are an excellent firm who achieve fantastic outcomes for their clients. They are also very prominent in injuries to those travelling to or from Europe. Multiple languages are spoken by the team.

      Legal 500 2022

    • Stephanie Prior is a first-rate clinical negligence specialist whose industry, great experience and medical background put her in an exceptional class.

      Legal 500 2022

    • This firm is responsive and efficient. Their rapidity in dealing with complications or hiccups is excellent.

      Legal 500 2022

    • Really great clinical negligence practice, staffed by experienced practitioners who know how NHS Trusts work. They also build great rapport with clients.’

      Legal 500 2022

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