A recent review by the Legal Aid Agency (LAA) was carried out at the beginning of November. The LAA review client files and provide feedback on their findings.
There were numerous positive and good findings including:
On all cases, matters had been progressed without delay and caseworkers were on top of all key dates.
Work carried out on the clients behalf demonstrated a thorough understanding of Housing Law and procedure
William Ford, Partner in the Housing and Social Care is pleased with the outcome. “Our working standards are extremely high so, I would expect nothing less from our team. It is important for us that we maintain our Legal Aid contract as we want to ensure access to justice for as many of our clients as possible.”
It is extremely important for us to achieve this ‘Excellence’ assessment from the LAA. Progressing our clients’ cases effectively and efficiently to achieve the best outcome is always our aim.”