Warehouse Accident Claims

Warehouse Accident Solicitors

Our Warehouse Accident Claims Solicitors can help establish if you can make an injury claim following an accident.

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  • “They punch well above their weight. The quality of service they provide equals that of any of the larger top-name firms in this area.”

  • “This is an excellent PI team, who are highly respected in the PI sector. Their team includes bright, hard-working solicitors dedicated to achieving successful outcomes for their clients”

Introduction to warehouse injury claims

Employees working in a warehouse, depot or distribution hub are exposed to heavy and repetitive loads and to the risk of falls and falling objects, whilst operating close to lorries and forklifts. These risks add up to a dangerous working environment where safety rules need to be understood and properly enforced.

Common warehouse injury scenarios

As personal injury lawyers we deal with hundreds of accident at work cases of workers who are injured, often seriously, because the rules are not understood or enforced. Here are some examples of common injury scenarios we deal with:

  • A loading cage full of stock falls off the tailgate of the lorry onto a warehouse worker causing a fractured jaw and head injury
  • Stock boxes fall from a high shelf in a warehouse that cannot be accessed safely because the step ladder is broken
  • Back injury from having to unload heavy boxes without assistance
  • A worker slips on wet discarded cardboard in the loading bay whilst carrying a load
  • Frostbite damage to fingers from working in freezer store for long periods without suitable gloves
  • Tripping from pushing a storage cage over uneven floor surface at the entrance to lift

All of these accidents would have been avoided if the Workplace Regulations and other statutory duties had been observed by the employer.

Our job is to try to put the injured person back in the state they would have been in, so far as money can do that, had the accident not happened. We seek to prove the employer’s breach of duty by evidence and to maximise the value of the compensation claim.

Prevention of accidents and injury in warehouses

Employers are required by law to undertake thorough risk assessments of their premises. Once undertaken, the assessment will alert employers to measures that must be put in place to minimise the risk of injury to employees and visitors. If the employer fails to follow the recommended safety guidelines and an employee or visitor is injured, the employer is liable to pay compensation.

Measures may differ depending on the set-up of the warehouse or factory, some of the general requirements for employers include:

  • Making sure there are proper supervision measures in place
  • All workers are given personal protective equipment. This may include gloves, hard hats, safety boots
  • Full training on being aware of any hazards in the workplace and how to use equipment
  • Making sure containers, boxes and other items are stored properly
  • Ensuring there are visible warning signs where needed
  • Obstacles in the way are cleared to prevent slips, trips and falls.

Warehouse Injury Claim Case Studies

Romanian labourer receives £10,000 payout

Mr R was a Romanian labourer working for a building company. He was asked by his foreman to assist with the unloading of a lorry, a job he had no experience or training for. The tail lift mechanism at the back of the lorry malfunctioned and he happened to have his hand in the wrong place so he suffered a crush injury. His employers were strictly liable under the relevant legislation because the machine was defective, but they would have been liable in any event because the injury was caused by Mr R being instructed to do a job that carried a risk of injury but without any instruction or training. Mr R suffered fractures and a deep laceration to the hand which required surgery and the insertion of K Wires to fix the bones in place. He was unable to do manual work for several months and so lost his job. He eventually found less well-paid painting and decorating work but still suffered some aching in the hints of the hand after a shift of work. The case was settled after a medico-legal report was obtained for £10,000.

Refuse collector awarded £25,000 in compensation

Mr G was a keen sportsman and played amateur football to a high level. He was working as a refuse collector at the time of the accident. He was loading a wheely bin onto the back of the refuse lorry when the loading gear broke down. It ejected the bin and it flew off the back of the lorry shattering Mr G’s forearm. He needed surgery to his arm but the fracture malunited and he needed a further operation. He felt unable to continue with that job and gave it up. He took up Mixed Martial Arts and after three fights was looking to turn professional when the arm symptoms flared up again and he had to stop training and see his surgeon again. He had another procedure to remove the metalwork in his arm and after that, the prognosis was for a full functional recovery. We claimed for him the cost of the medical treatment he had incurred in the private sector and for the loss of revenue from his first professional fight. The employer’s lawyers admitted liability but contested the value of the claim and the case was only settled just before trial when they agreed to pay him over £25,000 in compensation.

What other types of warehouse injuries can I claim for?

We have helped clients claim compensation for a wide range of warehouse injuries including:

Why choose Osbornes Law for your claim?

By choosing Osbornes Law for your claim, you will benefit from:

  • Personalised service – Our team is always available to answer any questions you may have and provide support every step of the way.
  • Support in every aspect of your claim – our service goes beyond just handling the legal aspects of your claim. We work with a network of healthcare professionals, charities and support groups to ensure that you are connected to the best possible services while we fight for your right to compensation.
  • Expertise – our solicitors have extensive experience in handling claims involving all types of injuries. We understand the complexities involved and know how to build strong, evidence-based cases that maximise your chances of success.
  • No-win no-fee – injury claims can usually be funded through a no-win no-fee agreement. This means that you will not have to pay any upfront fees or legal costs unless we win your case.

Speak to a Personal Injury Lawyer Today

For a free initial conversation call 020 7485 8811

Email us Send us an email and we’ll get back to you






    • Osbornes prepares cases well; the whole team is good and lawyers there know their stuff.

      Chambers UK 2024

    • They deal with people compassionately and take on the right amount of detail. The firm has some really brilliant key solicitors.

      Chambers UK 2024

    • The personal injury team is responsive and its level of service towards clients and other professionals is exceptional and high quality

      Chambers UK 2024

    • The team offers specialist expertise in cycling-related injury claims and regularly acts for foreign nationals.

      Chambers UK 2024

    • It has considerable experience in cases arising from motor accidents and accidents at work

      Chambers UK 2024

    • Osbornes is a well-regarded personal injury practice well equipped to advise on high-value and high-profile claims.

      Chambers UK 2024

    • Their team includes bright, hard-working solicitors dedicated to achieving successful outcomes for their clients from partner level to paralegal. Their client care is exceptional.

      Legal 500 2024

    • They are a team who are highly respected in the PI sector.

      Legal 500 2024

    • This is an excellent PI team doing a broad range of PI work.

      Legal 500 2024

    • Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims, with notable strength in acting for European clients for whom English is not a first language.

      Legal 500 2024

    • Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims

      Legal 500 2024

    • Osbornes’ ‘highly respected‘ personal injury team is experienced in a range of complex, high-value claims.

      Legal 500 2024

    • "Osbornes always provides work of excellent quality and the advice is sound."

      Chambers UK 2023

    • "The firm has the ability to handle the most sophisticated and complex matters."

      Chambers UK 2023

    • "Osbornes is always client-focused and works tirelessly to obtain the best outcomes."

      Chambers UK 2023

    • 'The team deals with multi-million pound, often multifaceted claims, involving such factors as severe brain, psychiatric, gynaecological and spinal injury, major trauma, amputation and fatality.'

      Legal 500 2023

    • "They are a boutique firm with highly experienced partners who are well-respected in the industry."

      Legal 500 2023

    • "The team at Osbornes deals with catastrophic injury claims with the same professionalism as the largest firms, but provides a much more client-focused experience."

      Legal 500 2023

    • "A really first-rate team, well capable of dealing with the most serious and complex injuries."

      Legal 500 2023

    • "This team has carved out an exceptional reputation in catastrophic injury work."

      Legal 500 2023

    • "Osbornes has impressed me with their personal touch for clients whilst offering a first-class handling of catastrophic injury claims. The partners all have vast experience and are highly respected in their field."

      Legal 500 2023

    • "This is a really excellent personal injury team that can be regarded as one of the major players in the London claimant personal injury market."

      Legal 500 2023

    • "Osbornes have managed to recruit a team of outstanding catastrophic injury lawyers who are at the top of the game."

      Legal 500 2023

    • "They punch well above their weight. The quality of service they provide equals that of any of the larger top-name firms in this area"

      Chambers UK 2022

    • Ben Posford is fiercely bright, with an unrivalled passion for his clients’ cases. His encyclopaedic knowledge of all things PI is second to none. His foresight and commercial nous have propelled Osbornes into the highest echelons of the market where they rightly belong.

      Legal 500 2022

    • The firm has an excellent and innovative line in cases involving non-English speaking claimants, managed by recruiting paralegals with multi-language skills – an impressive route for expansion of the caseload.

      Legal 500 2022

    • Great expanding team with expertise and respect in the sector. Led by a commercially savvy and business minded team.

      Legal 500 2022

    • A really excellent group of PI solicitors, notable for their individual quality.’

      Legal 500 2022

    • A niche firm that punches well above its weight in the catastrophic injury sector, borne out by the quality of work they obtain.

      Legal 500 2022

    • This combination of experience and diligence reaps massive rewards for clients, Osbornes being well known in the industry as a fantastic firm.

      Legal 500 2022

    • The Osbornes personal injury team now comprises some of the most technically adept and hard hitting lawyers in the business.

      Legal 500 2022

    • Ben Posford is one of London’s best catastrophic injury lawyers, in my view. He is a real brain injury specialist.

      Legal 500 2022

    • Excellent coverage of personal injury, and traumatic brain injury. There is a real specialism in claimants who do not speak English as a first language.

      Legal 500 2022

    • The group is noted for its expertise in matters relating to cycling injuries, and is the official legal partner of the London Cycling Campaign charity.

      Legal 500 2022

    • To complement its strong reputation for high-value and complex personal injury work, the firm continues to develop its 'excellent and innovative line in cases involving non-English speaking claimants'

      Legal 500 2022

    • "Osbornes comprises some of the most technically adept and hard hitting lawyers in the business"

      Legal 500 2022

    • "A small but high-powered team, dealing with cases of significant value and complexity."

      Legal 500 2021

    • "An excellent firm which achieves fantastic outcomes for clients."

      Legal 500 2021

    • "Osbornes Law have captured the magic of keeping the customer service levels of a smaller firm whilst having all the expertise and power of the biggest firms."

    • "A superb boutique catastrophic injury firm."

      Legal 500 2021

    • "Really good at dealing with people who have suffered a serious injury."

      Chambers UK 2021

    • "Affable and charming with very good client-handling skills."

      Chambers UK 2021

    • "superb firm with consummate professionals and a human touch."

      Chambers UK 2021

    • Osbornes now has a team of highly experienced personal injury lawyers; particularly strong on high-value quantum cases, workplace accidents and claims involving foreign workers injured in the UK.

      Legal 500 2020 - Personal Injury

    • The team provides fantastic strength-in-depth for personal injury claims. It is also particularly well placed to service clients from Eastern Europe with specialist native language speakers. From the smallest case to a multimillion-pound spinal injury case, Osbornes has the right staff to manage every claim.

      Legal 500 2020 - Personal Injury

    • Ben Posford remains pre-eminent in his field with expert understanding of litigating cases of the upmost severity. His experience builds on Stuart Kightley’s running of the firm with recent partner additions of Rob Aylott making a fantastic addition.

      Legal 500 2020 - Personal Injury

    • A firm going from strength-to strength-which retains its client care whilst being able to offer a full personal injury service.

      Legal 500 2020 - Personal Injury

    • Beneath Ben Posford’s calm and reassuring presence, which clients love, lies a formidable tactical and legal brain. His experience tells and he gets it right at every stage of the process from arranging the best possible rehabilitation, to ensuring, so far as possible, a polite relationship with those acting for the defendant in order to ensure best and early resolution of the claim.

      Legal 500

    • "Clients say he is very impressive, in terms of both his experience and his management of the personal injury team."

      Chambers UK

    • "They have an expanding profile in personal injury and clinical negligence and offer a superb, broad service in accidents abroad, enabled by their recruitment of bilingual legal executives who can guide non-English speakers through complex litigation."

      Chambers & Partners Directory 2020, Personal Injury

    • "Solid personal injury practice well equipped to advise on high-value and high-profile claims arising from fatalities and severe head and spinal injuries."

      Chambers UK

    • "Offers specialist expertise in cycling-related injury claims."

      Chambers UK

    • "Offers specialist expertise in cauda equina syndrome cases."

      Chambers UK

    • "An exceptional outfit. They take on difficult cases, fight hard and win."

      Chambers UK

    • "Stuart Kightley is an incredibly empathetic solicitor who is very knowledgeable about traumatic brain injury."

      Chambers UK

    • "They are an outstanding firm to work with. They are consistently impressive in their work."

      Chambers UK

    • "Osbornes often handles claims valued at over £1m, particularly relating to severe brain and spinal cord injuries and niche areas such as cauda equina syndrome and cycling accidents."

      The Legal 500

    • "The hard-working, thorough and committed Robert Aylott, who brings significant heavyweight personal injury experience."

      Legal 500 2019

    • "Key team members include the energetic and personable Stuart Kightley who is head of the personal injury department."

      The Legal 500

    • "Osbornes has a growing influence and impressive work load and is gaining a reputation for handling complex catastrophic work."

      The Legal 500

    • "Catastrophic injury cases head Ben Posford is an excellent practical litigator who offers exceptional service."

      The Legal 500

    • "Stuart is also very experienced in advising on fatal accidents and workplace accidents."

      Chambers UK

    • Thank you for the hard work and patience and for being so patient with my constant questions.

      Personal Injury Client

    • "I have found Osbornes to be thorough, clear and understanding from the initial call. They do exactly what they say they will and with passion! I would recommend them to anyone".

      Client Review

    • Very good efficient service. Would not hesitate to use again.

      Personal Injury Client

    • I will use Osbornes for any future needs.

      Personal Injury Client

    • I don't think I could have asked for anything more. One of the best dealings I've had with the legal profession.

      Personal Injury Client

    • Sam was excellent and very professional in dealing with our claim.

      Personal Injury Client

    • Head of the personal injury department, Stuart Kightley is a first-rate practitioner, wholly focused on getting his client the best outcome in a pragmatic, sensible and consensual manner.

      Chambers UK

    • As a real specialist in spinal cord injuries, Ben Posford is always looking at new angles on how to maximise his cases.

      Chambers UK

    • Ben Posford is one of the best catastrophic injury lawyers around.

      Chambers UK

    • They provide exceptional service, great knowledge and understanding of the law, excellent client care and tactical nous

      Chambers UK

    • Stuart Kightley is praised for his expertise in catastrophic and fatal claims. Clients say he is very impressive, in terms of both his experience and his management of the personal injury team.

      Chambers UK

    • My claim was dealt with efficiently and professionally. Communication was excellent, and timely. Shrewd and sound advice was provided at every stage of the claim from beginning through to completion. On the basis of my personal experience I would strongly recommend Osbornes.

      Personal Injury Department Client

    • I just wish to thank you for your hard work and successful outcome. I am pleased with the result and would recommend you and your firm to anyone in the future.

      Personal injury department client

    • Ben Posford … is ‘tactically astute’ and ‘one of the best personal injury solicitors around’.

      Legal 500

    • Ben Posford ‘knows how to maximise the value of the claim for his clients’.

      Legal 500

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